Client Relationship Executive
4 weeks ago
We are looking for a motivated and results-driven individual to join our team as a Client Relationship Executive. In this role, you will be responsible for cultivating and maintaining relationships with clients, identifying their needs, and promoting our products or services to meet those needs.
**Duties**:
- Serve as the primary point of contact for customers, addressing inquiries and resolving issues in a timely and professional manner.
- Analyse customer needs and recommend appropriate products or services to meet their requirements.
- Collaborate with cross-functional teams to ensure customer satisfaction and retention.
- Provide exceptional customer service through effective communication and problem-solving skills.
**Skills**:
- Strong analytical skills to understand customer needs and recommend appropriate solutions.
- Excellent communication skills, both written and verbal, to effectively interact with customers and internal teams.
- Demonstrated leadership abilities to take ownership of customer issues and drive them to resolution.
Join our team and make a positive impact on our customers' experience
**Salary**: From £24,040.21 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Glasgow (preferred)
Work Location: In person
Application deadline: 28/02/2024
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