Customer Service

2 weeks ago


Newcastle upon Tyne, United Kingdom ISP Full time

**About us**

ISP is a small business in ADVERTISING_MARKETING in Newcastle upon Tyne, Tyne and Wear. We are professional, agile and innovative.

Our work environment includes:

- Modern office setting
- Growth opportunities

**Customer Service**

**Job description**:
Are you a confident, outgoing and positive person?

Are you ready to jump straight into a new exciting Customer Service role?

Do you want to demonstrate exceptional Customer Service skills in a growing company?

ISP, our Customer Service Assistants work with top league companies and are trusted with their non stop stream of new customers. We are seeking ambitious Customer Service Assistants to join our growing team. Our team of Customer Service Assistants must have a desire to improve their existing skill set, and are excited to have in-depth training in the art of conversations, communication and customer service development.

Our objective is to deliver top service and experiences for anyone we interact with, so that they value the client, products and customer service we introduce to them. This role involves working in teams, being educated on new and existing products, engaging with the public through professional customer service techniques to increase customer retention for our clients.

Experience is not essential as we have developed a strong in-house customer service training structure, however if you have experience in face to face roles like waitressing, front of house or retail assistant roles you will excel here

**Main Responsibilities of a Customer Service Assistant**:

- Demonstrating product knowledge and a positive customer service experience to consumers.
- Generate leads and customer acquisitions.
- Set up and present client services to potential customers.
- One on one interaction with customers and tailoring products to their specific needs.
- Excellent communication skills.
- Hardworking and a problem solver.
- A team player.
- Experience in sales or customer service.
- Outgoing and a people person.
- Highly motivated and eager to learn.

**Benefits of a Customer Service Assistant: Company events, weekly team nights, employee discounts, flexible schedule and gym membership discounts.**

**Compensation: £23,000- £24,000 per year**

**Job Types**: Full-time, Part-time, Graduate
Part-time hours: 30 per week

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: In person

Expected start date: 12/06/2023



  • Newcastle Upon Tyne, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel are currently working with a great company to recruit a Customer Service Advisor to join their busy team based in Newcastle Upon Tyne. **Client Details** Page Personnel are currently working with a great company to recruit a Customer Service Advisor to join their busy team based in Newcastle Upon Tyne. This is a fantastic opportunity for...


  • Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

    Are you passionate about delivering exceptional customer experiences and achieving sales targets? We are searching for a dedicated and customer-centric individual to join our team as a Customer Service Executive. **Responsibilities**: - Engage with potential customers to understand their needs and preferences - Communicate effectively with customers in...


  • Newcastle upon Tyne, United Kingdom WestRock Full time

    **The Opportunity**: To be responsible for specific customer accounts as directed and to cover other customer accounts when required. To be responsible for all aspects of those accounts including administration, building effective customer relationships, working capital, and contributing to profitability as a member of the Customer Service Team. How You...


  • Newcastle upon Tyne, United Kingdom WestRock Full time

    **The Opportunity**: To be responsible for specific customer accounts as directed and to cover other customer accounts when required. To be responsible for all aspects of those accounts including administration, building effective customer relationships, working capital, and contributing to profitability as a member of the Customer Service Team. **How You...


  • Newcastle upon Tyne, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector!This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent progression and...


  • Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

    **Responsibilities**: - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns - Interact with customers, understand their needs, and provide tailored solutions and product and service recommendations - Actively pursue sales opportunities, upsell products/services, and effectively convert...


  • Newcastle upon Tyne, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. As a pivotal member of our organization, you will be responsible for ensuring exceptional customer experiences through efficient communication and problem-solving skills. **Duties**: - Provide exceptional customer service to clients by answering inquiries...


  • Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

    As a Customer Service Executive, you will be the face of our company, ensuring that our customers receive top-notch service. **Duties**: - Upsell products and services to customers when appropriate - Provide product information, pricing, and assistance with orders - Build strong and positive relationships with customers, fostering trust and loyalty -...


  • Newcastle upon Tyne, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Location: Newcastle Kingston Park** **Working Hours: 40 hours per week to include weekend working** **Full Training provided** **Specsavers Perks** **Friendly, Supportive Team** **Customer Service Experience is preffered for this role** Looking for something new and a varied role? We are looking for a Customer Focused**...


  • Newcastle upon Tyne, United Kingdom Page Personnel Full time

    Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector!This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent progression and...


  • Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

    **Customer Service Advisor** **Duties**: - Provide exceptional customer service by promptly and accurately responding to customer inquiries and concerns - Assist customers with product information, account inquiries, and order status updates - Analyse customer needs and recommend appropriate products or services - Resolve customer complaints or issues with...


  • Newcastle upon Tyne, United Kingdom Reach London Limited Full time

    **About us** We are a company that is dedicated to helping businesses grow and thrive. We offer a range of services that include lead generation, digital marketing, sales training and more. Our experienced team is focused on delivering results that matter to our clients, from increasing sales and revenue to boosting brand awareness and market share. We...


  • Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Service Advisor, you will be responsible for providing personalized support and guidance to our valued customers. You will serve as a trusted advisor, assisting customers with inquiries, resolving issues, and ensuring a seamless experience from start to finish. **Duties**: - Provide exceptional customer service and support to clients - Assist...


  • Newcastle upon Tyne, United Kingdom Jellyfish Energy Full time

    **Responsibilities**: - Answer phone calls from customers and provide excellent customer service - Assist with general administrative duties, such as data entry and filing - Participate in events and engage with customers - Update and maintain customer records in the company's database - Troubleshoot and resolve customer complaints - Liaise with other...


  • Newcastle upon Tyne, United Kingdom Brook Street Full time

    **Job purpose**: Customer and Contact Centre Services (CCS) is a shared service for the NHS Business Services Authority. The Contact Centre handles customer enquiries across a variety of media methods with advisors multi skilled and able to handle multiple workstreams. The post holder will work as part of a team to provide excellent customer service to both...


  • Newcastle upon Tyne, United Kingdom Perfect Hire Ltd Full time

    JobDescription: We are seeking ahighly motivated and detailoriented Customer Service Administratorto join our clients team. As a Customer Service Administrator youwill be responsible for providing exceptional customer service toour clients and customers. You will be responsible for handlingcustomer inquiries resolving customer complaints and...


  • Newcastle upon Tyne, United Kingdom Page Personnel Sales Full time

    About Our Client Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Property Sector! This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a business which can offer excellent...


  • Newcastle Upon Tyne, United Kingdom Reed Business Support Full time

    Are you looking for a Permanent Customer Service Administration role? Are you a confident communicator, with strong administration skills and a passion for customer service? My client is looking for some to join their team full time, based in their office in Newcastle. Hours of 8-5 Mon-Thurs and 8-4 on Fridays, and a salary of 22-25k DOE. Supporting...


  • Newcastle upon Tyne, United Kingdom Multi TradesRecruitment Full time

    8 hours per day 5x per day (including weekends) - Shift Pattern (Between 6.00am - 22.00pm) e.g 6am - 2pm or 2pm - 10pm - Weekly Pay - Hybrid role once training is complete **Responsibilities**: - Provide advice and information on a range of services to customers. - Follow established processes for handling service requests. - Adhere to Key Performance...


  • Newcastle upon Tyne, United Kingdom Glass Promotions Full time

    Customer Service Assistant at Glass promotions Are you looking for a new role in which to put your people skills to great use? Do you feel you would thrive within a supportive team in the workplace? We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable...