Customer Service Advisor

3 weeks ago


Newcastle upon Tyne, United Kingdom ALPHAATOMIC LTD Full time

**Customer Service Advisor**

**Duties**:

- Provide exceptional customer service by promptly and accurately responding to customer inquiries and concerns
- Assist customers with product information, account inquiries, and order status updates
- Analyse customer needs and recommend appropriate products or services
- Resolve customer complaints or issues with professionalism and empathy
- Collaborate with cross-functional teams to ensure customer satisfaction

**Skills**:

- Strong communication and interpersonal skills
- Excellent problem-solving skills and ability to think critically
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Join our team of dedicated professionals who are committed to providing outstanding customer service.

**Salary**: From £24,892.87 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Newcastle upon Tyne (preferred)

Work Location: In person

Application deadline: 28/02/2024



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