Customer Service Advisor
2 weeks ago
Customer Service Assistant
A National Estate Service company is seeking a Customer Service Assistant to join their property development team. They are the UK's leading Estate Service company managing commercial and residential spaces. They are looking for someone with excellent customerservice skills, who goes above and beyond to join their team. This is a full time permanent position and would be perfect if you're currently working in customer services looking for a change in career.
Sector:Property
Location: Walton-On-Thames; Surrey
**Salary**: £26,000 - £29,000 per annum
Working Pattern: Monday - Friday, 9:30am - 5:00pm
Type: Office Based
**Responsibilities**:
- Develop and maintain good relations with stakeholders, including the Developer, Landlord, and any Resident Association, commercial liaison or other organisations
- To act as main meet-and-greet in the Management Offices, to include distribution of post, and answering telephones, maintaining filing systems, ordering stationery, reconciliation of income and banking;
- Ensure that high standards of property presentation are achieved and maintained at all times
- Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and the company's Property Management Policies and Procedures.
- To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service.
- To collect weekly turnover figures and collate into a monthly report; to update relevant spreadsheets and performance tables.
- Dealing with ad-hoc tasks instructed by the Manager including a range of administrative and marketing tasks.
Person Specification
Our client would be looking for you to have the following;
- If you have previous Customer Service Skills
- The ability to prioritise workload and use initiative
- Have good attention to detail and accuracy
- You will have proficient knowledge in using MS Office
**Please note than this position is not advertised via any Office Angels branch, please only contact me directly on if you have any questions regarding this advert, as the branches will not be able to assist with your query**
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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