Radiology Department Assistant

6 months ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

Lewisham and Greenwich NHS Trust are a committed multi
- professional team who provide much-valued hospital and community services to residents in South East London from our two main hospital sites, University Hospital Lewisham and Queen Elizabeth Hospital, Woolwich.

The Trust has built a good reputation as a place to enjoy job satisfaction and develop professional skills and experience.

Our people value the opportunity to work in a supportive culture and we ensure our team are well rewarded for their contribution. By joining us now, you can play a role in shaping the future of our organisation which continues to put patient and client care first. Whatever the challenges ahead, we’re prepared to face them as one team.

The Radiology Departments at both Queen Elizabeth Hospital and University Hospital Lewisham are extremely busy undertaking a wide range of x-ray examinations and scans.

If you are looking for a job that provides you with the challenge of dealing with a variety of tasks and working with a range of different personnel on a daily basis, then come and work with us in the Radiology Department.

We are seeking an enthusiastic, highly motivated Band 3 Radiography Department Assistant to join our departmental team.

Your duties will involve you working alongside and supporting our Radiographers, Nurses and Radiologists as they provide the highest quality of care and imaging for our patients.

You will need to have good organisational skills and be able to communicate effectively with a wide range of people including patients, carers and Trust staff.

You should have previous experience of customer service, ideally within healthcare and basic IT skills are essential. Training will be provided in the specialised areas within the Radiology Department.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

**Job Summary**: To provide non-technical assistance in the Radiology Department. To ensure the provision of a good working environment in which patients receive a high standard of patient care.

Assist in specialised imaging procedures

**Key Result Areas**:
Patient welfare

To ensure pre-procedure requirements have been carried out, for a variety of radiological examinations, assisting patients as required.

To-ensure patient’s well being prior to leaving the department following their procedures.

To assist Radiographers and/or Radiologists in imaging rooms.

To act as a chaperone where necessary.

To supervise patients in the Radiology department and to provide general assistance to the Radiographers on duty.

To ensure the safety of patients during movement or transfer on and off radiology couches, using safe handling devices where necessary.

To assist the porters and/or Radiographers in transferring patients, using a hoist as necessary.

To ensure patient privacy and dignity is maintained whilst in the Radiology department.

Refer to Radiographers, Radiologists or Nursing staff any concerns with regard to patient’s suitability for examination or patient’s well being.

Respond to emergency alarms and seek assistance where appropriate.

Communicate with multi-disciplinary teams in all areas of the Trust with regard to patients requiring Radiology services.

Clerical duties

To receive patients, noting their details with specific attention to checking patient’s identification.

To follow clerical procedures as directed by Office Co-ordinator for all clerical and related functions.

To ensure accurate patient details are entered on the computer and confirmation details completed.

Be able to use a PC and keyboard.

To answer telephones and respond to general enquiries from wards and perform other clerical duties as may be directed by the Head of Radiography, Superintendent or Radiographer in charge of area. There will frequent interruptions from Radiology colleagues and other medical and non-medical Trust staff, so the ability to prioritise workflows is required.

Delivery of instructions or equipment to wards and theatres as required

Report problems with office equipment (computers etc) to a senior member of staff or IT as appropriate.

Arrange for patients to come from the ward to the Radiolo

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