Radiology Department Coordinator
6 days ago
**Job Title:** Patient Services Assistant in Imaging
Location: London, SW5 0TU
Estimated Salary: Up to £30,000 per annum
At Bupa, we're committed to delivering exceptional patient care and customer service. As a Patient Services Assistant in Imaging, you'll play a key role in providing administrative support to our radiology department.
Key Responsibilities:
- Provide efficient administrative services to patients, staff, and consultants within the radiology department.
- Take bookings for diagnostic imaging examinations and provide accurate preparation instructions to patients.
- Maintain effective booking, information, reporting, and filing systems on a daily, weekly, and monthly basis.
- Liaise with the Administration Manager to ensure a cohesive team approach and exemplary service delivery.
- Promote good relations with referring clinicians, other hospital departments, and external organisations to uphold the reputation of the Department of Diagnostic Imaging and Bupa Cromwell Hospital.
Requirements:
- Experience in administration within a healthcare environment is essential.
- Previous experience in radiology is desirable but not required.
- Excellent communication and interpersonal skills are necessary.
- Good organisational skills, meeting deadlines, and prioritising workloads are essential.
- A natural ability to empathise with patients and demonstrate genuine care is required.
Benefits:
- We offer a competitive salary, equivalent to 25 days holiday per year (increasing through length of service), with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Annual performance-based bonus.
- Support with travel costs via a season ticket loan or cycle2work.
- Varying other benefits and online discounts.
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