Hub Assistant

2 weeks ago


Cardiff, United Kingdom Cardiff Council Full time

**About The Service**
An exciting opportunity has arisen for a committed individual with excellent customer service skills to join our North Hub team based in Whitchurch Hub and Rhiwbina Hub. You will assist with the delivery of a high quality library service.

**About the job**
The successful applicant will be required to work collaboratively with various partner organisations to provide a holistic service to customers.

You will actively assist in promoting digital inclusion and financial inclusion to help customers maximise their income.

Weekend and evening working will be required on a rota basis and location of work may vary.

**What We Are Looking For From You**
You will have experience of providing excellent customer service, work well in a team and have a flexible approach. You will have exceptional communication and IT skills and the ability to resolve disputes in a positive and constructive manner.

The ability to speak other languages, in particular Welsh, Somali, Arabic or Polish would be an advantage.

**Additional information**
The successful applicant should be able to communicate effectively in Welsh - Level 3 - Intermediate

The ability to speak other languages, in particular Welsh, Somali, Arabic or Polish would be an advantage.

Weekend and evening working will be required on a rota basis and location of work may vary.

This post is suitable for job share.
- **Application Guidance**:

- **Behavioural Competency Framework**

Additional Information:

- **Employee Charter**:

- **Recruitment of Ex-Offenders**:

- **Privacy Notice**

Job Reference: PEO02607


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