Heritage Assistant
2 weeks ago
**About The Service**
**An exciting opportunity has arisen for a committed individual with excellent customer service skills to join the team at Cathays Heritage Library.**:
**About the job**
**Cathays Branch and Heritage Library provides library services offering a wide variety of books and computer access. We also provide access to the Cardiff Heritage and Local Studies Collection, where you can view historic documents, maps and photographs.**:
**What We Are Looking For From You**
You will be required to support customers using our services to resolve enquiries and to provide customer focused delivery of Hub & Library services and information provision.
You will have experience of providing excellent customer service, work well in a team and have a flexible approach.
You will have exceptional communication and IT skills and the ability to resolve enquiries in a positive and constructive manner.
**Additional information**
The ability to speak other languages, in particular Welsh would be an advantage.
This post is suitable for job share
Weekend and evening working will be required on a rota basis and location of work may vary.
- Application Guidance
- Behavioural Competency Framework
Additional Information:
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Job Reference: PEO02916
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