Process Improvement Analyst

2 weeks ago


Swindon, United Kingdom EKIM Consulting Full time

**6-months | £550 per day | Inside IR35 | Swindon**

Our client is expanding their Process Improvement team in order to deliver an enhanced customer experience.

As Process Improvement Analyst you’ll scope plan execute improvement projects across the organisation. You can expect your responsibilities to include:

- Attend workshops and relevant working sessions to understand and capture the necessary process requirements, establishing the problem statement and AS IS.
- Help to build and maintain a Continuous Improvement culture across the organisation.
- Utilise Lean tools and techniques to facilitate problem solving with SMEs and stakeholders, in order to define a TO-BE process.
- Use data analysis and insight to drive decision making.
- Implementing the TO-BE process
- Work closely with other Business Transformation functions to ensure end to end transformation is delivered.
- Monitoring project benefits and manage employees through process change.
- Integrating Agile Scrum working into Process Improvement projects.
- Identifying and validating RPA (Robotic Process Automation) opportunities, feeding them into the backlog for development.

**Our client is looking for**

We’re looking for a proven interim Process Improvement Analyst who will be able to hit the ground running. You’ll be process-minded, coupled with a collaborative and facilitative approach.
- Proven experience of Process Analysis, Process Improvement and Continuous Improvement in a consumer-focused services industry.
- Well-developed facilitation and stakeholder engagement skills.
- Mapping AS IS and defining TO BE processes.
- Process Mapping (BPM)
- Lean practitioner; Lean Six Sigma, Green or Black Belt.
- PRINCE2/APM, Agile.
- Scrum and/or RPA highly advantageous.

**Next steps

**About Ekim Consulting



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