Student Administration Officer

4 weeks ago

University of York, United Kingdom University of York Full time

**Department**:
Student Administration and Academic Affairs (SAAA) works to enable an excellent experience for students during their time at the University of York. We provide information, advice, guidance and support to students and work with them from their enrolment through to their graduation. We also provide advice and guidance tom colleagues across the University who rely on our expertise and processes to support the student lifecycle. The work of the Service is important in ensuring that the University meets a number of statutory compliance duties. We are also responsible for many of the central administrative functions of the University; we maintain the student records, and support and develop the systems and processes that allow for the smooth transition of students through their studies.

**Role**:
An opportunity has arisen for a Student Administration Officer based in Postgraduate Research Administration (PGRA) within Student Administration. This is an exciting opportunity to be part of a team that is responsible for the postgraduate research student academic journey, from enrolment through to final award. You will provide support for the bidding, allocation, management, and reconciliation of the team’s large portfolio of internal and external funding, including UKRI training grants; support the work of the York Graduate Research School and its Board and subcommittees, and the delivery of its strategic objectives; work with the rest of the team in the monitoring of student progress, the examination of theses, and the management of special cases; and help the team to review and improve existing processes, and to develop and embed new processes, across its full portfolio of activities. You will work using initiative, analytical and problem-solving skills and should also demonstrate the sensitivity, tact and diplomacy required when dealing with special cases. If you are a highly motivated individual with a good eye for detail, who communicates clearly and is committed to service improvement to support the student experience, we would like to hear from you.

**Skills, Experience & Qualification needed**:

- Educated to at least ‘A’ level standard or equivalent or comparable work experience.
- Thorough knowledge of administrative procedures and processes used in a busy office within a large
- complex organisation
- Strong IT skills, with the ability to use Microsoft and Google Suite products
- Excellent oral and written communication skills, with the ability to provide detailed advice and
- guidance on specialist defined processes and procedures to internal and external contacts
- Ability to review procedures and processes, ensuring they are fit for purpose and maximise efficiency;
- make recommendations for improvements as identified and implement agreed changes
- Strong analytical and problem-solving skills
- Ability to write clearly and succinctly, and to maintain documentation for a variety of audiences,
- including user and technical documentation
- Excellent teamwork and interpersonal skills, with the ability to demonstrate flexibility and innovation
- in adapting to changing needs
- Excellent numeracy & literacy skills with the ability to monitor expenditure against a financial
- account/budget
- Experience of working in an administrative role in a busy office within a large complex organisation
- Experience of organising events & meetings
- An energetic, professional and thorough approach to work, with an eye for detail and experience of
- providing an excellent standard of customer service
- A commitment to data quality and the accuracy of data management, with experience of analysing
- data and presenting summary information in a clear and concise format
- A proactive approach and the ability to use initiative in problem solving and developing service
- opportunities
- Highly motivated, able to learn quickly and work independently or as part of a team with the ability to
- remain calm under pressure and work to tight deadlines
- Professional, diplomatic and confident in dealing with a wide range of people and situations
- Sensitivity and empathy with users, colleagues and staff

**Interview date**: TBC

The University strives to be diverse and inclusive - a place where we can ALL be ourselves.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

  • Student Administrator

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: Student Administration and Academic Affairs (SAAA) works to enable an excellent experience for students during their time at the University of York, providing information, advice, guidance and support to students from enrolment through to graduation. SAAA also provides advice and guidance to colleagues across the University who rely on its...

  • Administration Officer

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: Student Administration and Academic Affairs (SAAA) works to enable an excellent experience for students during their time at the University of York, providing information, advice, guidance and support to students from enrolment through to graduation. SAAA also provides advice and guidance to colleagues across the University who rely on its...

  • Student Services Administrator

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: The Department of Economics and Related Studies are seeking to appoint a Student Services Administrator to join our busy Student Services Team, focusing on student and programme administration. Led by the Student Services Manager, the Student Services Team provide a welcoming and high quality customer service to our students, colleagues and...

  • Student Support Officer

    1 month ago

    University of Warwick, United Kingdom University of Warwick Full time

    Fixed-term contract until 19 April 2024, 36.5 hours per week. The Department of Statistics has a fantastic opportunity for a Student Support Officer to join our team and help us create a vibrant student experience. This is an exciting time to join the support team as we expand our team to accommodate increasing student numbers and implement departmental and...

  • Administration Officer

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: Student Administration and Academic Affairs (SAAA) works to enable an excellent experience for students during their time at the University of York, providing information, advice, guidance and support to students from enrolment through to graduation. SAAA also provides advice and guidance to colleagues across the University who rely on its...

  • Student Administration Co-ordinator

    4 weeks ago

    University of Warwick, United Kingdom University of Warwick Full time

    Permanent, full time role. The Centre for Lifelong Learning is seeking an enthusiastic and motivated Student Administration Co-ordinator to provide high quality administrative support to programmes within the Centre for Lifelong Learning. You will provide advice, guidance and administrative support to students, course directors, partner institutions and...

  • Student Administration Co-ordinator

    4 weeks ago

    University of Warwick, United Kingdom University of Warwick Full time

    Permanent, full time role. 36.5 hours per week. The Centre for Lifelong Learning is seeking an enthusiastic and motivated Student Administration Co-ordinator to provide high quality administrative support to programmes within the Centre for Lifelong Learning. You will provide advice, guidance and administrative support to students, course directors,...

  • Student Support Officer

    1 month ago

    University of Warwick, United Kingdom University of Warwick Full time

    Permanent position, 36.5 hours per week. The Department of Statistics has a fantastic opportunity to join our team and help us create a vibrant student experience. This is an exciting time to join the support team as we expand our team to accommodate increasing student numbers and implement departmental and university wide initiatives in the pursuit of...

  • Student Data Returns Officer

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: The Department of Health Sciences is seeking an experienced Student Data Returns Officer to join our Student Services Team. The principal role is to work specifically on a number of statutory data returns to our Professional Statutory Regulatory Bodies (PSRBs) including the Nursing & Midwifery Council (NMC), Health & Care Professions Council...

  • Student Progression and Experience Coordinator

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: The Department of Chemistry is one of the largest and most successful departments at York, renowned internationally for our research. This is combined with a commitment to teaching and outstanding student satisfaction, and we have been recognised consistently for our family-friendly policies. **Role**: The role of Student Progression and...

  • Student Support Administrator

    2 weeks ago

    Loughborough University, United Kingdom Loughborough University Full time

    School of ScienceThe School of Science is seeking to appoint a motivated individual to join the Student Support Administration Team. The role will be based in one of two School of Science Administration Hubs which are the main service points for all Mathematics, Physics, Computer Science, Chemistry, Natural Science and Foundation students.The team work...

  • Administrative Officer

    4 weeks ago

    University of Warwick, United Kingdom University of Warwick Full time

    Permanent, full-time position. 36.5 hours per week. The School of Engineering has an exciting opportunity for a resourceful and hard-working individual to join our team of professional support staff. The Administrative Officer (Degree Apprenticeships) is responsible for the smooth and effective running of the School’s Degree Apprenticeship Programmes,...

  • Student Recruitment Officer

    1 month ago

    University of Warwick, United Kingdom University of Warwick Full time

    Fixed-term contract until 1 October 2023, 36.5 hours per week (1.0 FTE). The University of Warwick is looking to appoint an enthusiastic Student Recruitment Officer within the Europe, Russia & Central Asia team. Reporting to the Student Recruitment Regional Manager (Europe & Americas), the postholder will be required to work closely with other colleagues...

  • Student Services Support Assistant

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: The School of Physics, Engineering and Technology brings physicists and engineers together to push the frontiers of knowledge, foster innovation and meet the grand challenges facing society. Our aim is to deliver world-leading research in both fundamental and applied areas whilst developing new technologies that work for the public good, in...

  • Project Administrator

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: Hull York Medical School is committed to transforming the health of people within the region and beyond - through its students, staff and the impact of its teaching and research. The joint medical school of the Universities of Hull and York, Hull York Medical School has a reputation as one of the UK’s most exciting, contemporary schools....

  • Student Engagement Officer

    21 hours ago

    York, United Kingdom Castle Employment Full time

    We are looking for a confident and friendly Student Engagement Officer to work for a prestigious private school set in the beautiful North Yorkshire countryside. You’ll support the students and ensuring they remain engaged from the point of registration throughout their time with the school to maximise student retention. This role is perfect if you have...

  • Student Support and Advice Coordinator

    4 weeks ago

    University of York, United Kingdom University of York Full time

    **Department**: The Student Life and Wellbeing team works to enhance all aspects of student life and experience at the University and is part of the Student and Academic Services Directorate. The team delivers a wide range of proactive and responsive wellbeing services to students and staff. The Student Support and Advice team is looking to recruit an...

  • Student Recruitment Officer

    21 hours ago

    York, United Kingdom Castle Employment Full time

    We are looking for a confident and friendly Student Recruitment Coordinator to work within the Admissions department of a prestigious private school set in the beautiful North Yorkshire countryside. You’ll support the recruitment of students and act as an ambassador for the school. This role is perfect if you have excellent communication skills and can...

  • Programme Administrator

    1 month ago

    University of York, United Kingdom University of York Full time

    **Department**: The Department of Chemistry is one of the largest and most successful departments at York, renowned internationally for our research. This is combined with a commitment to teaching and outstanding student satisfaction, and we have been recognised consistently for our family-friendly policies. **Role**: The role of Programme Administrator...

  • Cdt Administrative Officer

    1 month ago

    University of Warwick, United Kingdom University of Warwick Full time

    0.8FTE (29.2 hours/wk) Fixed Term Contract to end no later than 30 September 2027. The School of Engineering is seeking an enthusiastic and self-motivated individual to help support the EPSRC Centre for Doctoral Training (CDT) in Modelling of Heterogeneous Systems (HetSys). You will be involved in all aspects of CDT activity, working as part of a team. You...