Service Improvement
7 months ago
A vacancy has arisen within the Central Support Team of Local Taxation and Benefits Shared Service for both North and North East Lincolnshire Councils.
We wish to appoint a Service Improvement and Performance Officer responsible for the compilation and analysis of performance statistics for reporting to Senior Management, Members, external agencies and publication on council websites.
As well as the above, you will be expected to monitor, review, co-ordinate data protection/security incidents, Freedom of Information/Subject Access requests and Department of Work and Pensions (DWP) checking Officer requirements to ensure their integrity and compliance.
You must have proven experience for accurate data analysis and interpretation to support service requirements and improvements.
You should possess good communication skills, both oral and written, with the ability to prioritise workloads to meet set targets and deadlines and ability to work on own initiative.
Have experience of manual and electronic information systems and being able to store and retrieve information.
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Improvement Facilitator
5 months ago
Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full timeThis position offers an exciting opportunity for an individual with a passion for improvement to join an established Quality Improvement Team, the post holder will work primarily on the Cancer Improvement Programme and will play a key role in the delivery of the organisations Cancer improvement ambitions. The post holder will establish strong links with the...
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Case Administrator
5 months ago
Scunthorpe, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 347101**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...
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Senior Probation Officer, Yorkshire and The Humber
5 months ago
Scunthorpe, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 358358**Salary**: - £40,604 - £45,500- Pro rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 5 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Part-time**Number of jobs available**: -...
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Environmental Service Specialist
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom Mitie Full timeBe a part of a team that delivers exceptional service every day.Job Title: Environmental Service SpecialistKey Responsibilities:Deliver high-quality routine, planned, and periodic cleaning services in a healthcare division.Ensure contract service delivery meets all SLA agreements while adhering to cleaning schedules.Built positive and productive working...
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Customer Service Experience Manager
3 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeJob Title: Quality Customer Service CoordinatorAbout the Role:The Quality Customer Service Coordinator will be responsible for developing and implementing a quality customer-focused experience at North Lincolnshire leisure centres and hub models.Key Responsibilities:Lead the front of house team to ensure customers are greeted in a friendly and welcoming...
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Quality and Customer Service Specialist
4 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeQuality Customer Experience CoordinatorAn exciting opportunity has arisen at North Lincolnshire Council for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.About the RoleThe successful candidate will lead the front of house team to ensure that customers are greeted in a friendly, welcoming environment...
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Quality and Customer Service Specialist
4 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeQuality Customer Experience CoordinatorAn exciting opportunity has arisen at North Lincolnshire Council for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.About the RoleThe successful candidate will lead the front of house team to ensure that customers are greeted in a friendly, welcoming environment...
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Customer Service and Quality Manager
3 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeAn exciting opportunity has arisen for a temporary role within the integrated Community Hubs. As a Customer Experience Coordinator, you will be instrumental in developing and promoting excellence in customer services within the North Lincolnshire integrated hub models.You will have the confidence to lead a team and develop a customer-focused culture within...
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Quality Customer Service Lead
1 month ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeQuality Customer Experience CoordinatorAn exciting opportunity has arisen at North Lincolnshire Council for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.The role of a Quality Customer Experience Coordinator is to proactively develop and implement a quality, customer-focused experience. The...
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Quality Customer Service Lead
1 month ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeQuality Customer Experience CoordinatorAn exciting opportunity has arisen at North Lincolnshire Council for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.The role of a Quality Customer Experience Coordinator is to proactively develop and implement a quality, customer-focused experience. The...
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Senior Administration Officer
5 months ago
Scunthorpe, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 355484**Salary**: - £25,310 - £30,968- pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Part-time**Number of jobs available**: -...
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Customer Service Representative
1 month ago
Scunthorpe, North Lincolnshire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...
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Customer Service Representative
1 month ago
Scunthorpe, North Lincolnshire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...
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Customer Service Team Lead
3 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time**Temporary Opportunity at North Lincolnshire Council**We are seeking a highly skilled Quality Customer Experience Coordinator to join our team on a temporary basis to cover maternity leave.The successful candidate will lead the front of house team to ensure that customers are greeted in a friendly, welcoming environment and will be instrumental in...
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Customer Service Team Lead
3 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at North Lincolnshire Council. The successful candidate will be responsible for developing and implementing a quality customer-focused experience, leading the front of house team to ensure excellent customer service.Key Responsibilities:Develop and implement a quality...
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Quality and Customer Service Specialist
3 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeAn exciting opportunity has arisen at North Lincolnshire Council for a Quality and Customer Service Specialist to join the team on a temporary basis.The role of a Quality and Customer Service Specialist is to develop and implement a quality customer-focused experience.The successful candidate will lead the front of house team to ensure that customers are...
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Quality Customer Service Coordinator
4 weeks ago
Scunthorpe, United Kingdom North Lincolnshire Council Full timeAn opportunity has arisen at The Pods for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.The role of a Quality Customer Experience Coordinator is to proactively develop and implement a quality, customer focused experience. The successful candidate will lead the front of house team to ensure that...
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Quality Customer Service Coordinator
1 month ago
Scunthorpe, United Kingdom North Lincolnshire Council Full timeAn opportunity has arisen at The Pods for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave. The role of a Quality Customer Experience Coordinator is to proactively develop and implement a quality, customer focused experience. The successful candidate will lead the front of house team to ensure that...
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Customer Service Representative
3 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom Next Full timeAbout the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service, ensuring a positive shopping experience for our customers.Share your knowledge and passion for our products, helping customers find the perfect solutions.Work collaboratively with the team to maintain a well-organized and efficient store environment.Take...
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Food Service Assistant
5 months ago
Scunthorpe, United Kingdom Sodexo Full timeJob Introduction Join our team as a **Food Service Assistant in Scunthorpe - DN15 8QW **and be a vital part of delivering exceptional food services! We're looking for enthusiastic individuals to come and join us at our prestigious corporate site. If you have a passion for hospitality then we would like to hear from you! Join Sodexo and be part of something...