Panel Support Team Administrator

6 months ago


London, United Kingdom The Nursing and Midwifery Council Full time

**Description**:
**About the team**

The Panel Support Team ensures that we have sufficient Panel Members and Legal Assessors who are efficient, engaged, technically proficient, empathetic in their approach and reflect the diversity of the communities we serve. We manage the selection and appointment, induction and onboarding, ongoing training and continuous development, and performance of over 400 Panel Members and Legal Assessors. We also manage and deliver the Hearings Coordinator induction training programme.

**About the role**

To provide a comprehensive administrative support service to the Panel Support Team. This includes managing the Panel Support Team inbox, Panel Member and Legal Assessor invoices, and to assist in the reviewing and development of key communications as well as providing excellent standards of customer care to all internal and external stakeholders.

**About you**

You will have administrative experience in an office environment and experience of working within a customer service environment. You will be able to work with a wide variety of people at all different levels and have an understanding and appreciation of interacting with key stakeholders. You will have a focused approach to delivering results and a proactive and problem-solving approach to tasks. You will also have good IT skills and pay close attention to detail in all your work to ensure its accuracy. You will be committed to working collaboratively as part of a busy team.

**Benefits**:

- 30 days annual leave - plus eight days paid bank holidays
- Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Assurance - 4 x current salary
- Hybrid/Flexible working policies
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans

**About Us**:
Our core role is to
**regulate**. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed.

To regulate well, we
**support** our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.

Regulating and supporting our professions allows us to
**influence** health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.

**Additional Information**:
**Our Pay Policy**
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.

**Our commitment to equality, diversity and inclusion**

The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer.

**Reasonable adjustments**

**Screening and vetting**

**About The Nursing and Midwifery Council**:
**About the NMC**

Our vision is safe, effective and kind nursing and midwifery practice that improves everyone’s health and wellbeing. As the independent regulator of more than 788,000 nursing and midwifery professionals, we have an important role to play in making this a reality.



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