Membership Key Account Advisor
3 days ago
**Membership Key Account Advisor**
Northamptonshire Chamber is a multi-award-winning membership organisation. As a dynamic organisation, we put business support at the heart of what we do and strive to ensure the Chamber provides a full range of services to enable firms to grow and fulfil their business potential.
Established in 1917, Northamptonshire Chamber has been supporting local businesses for over 100 years. Today we provide our members with a huge range of networking opportunities, training and essential business services and benefits. Our Vision is to build and nurture a respected, influential business community and share knowledge, advice and opportunities.
We are accredited by the British Chambers of Commerce (BCC), the largest and most powerful voice for business in the UK. The company holds the Investor in People Silver standard, reflecting our continued commitment of developing the staff who are at the heart of the services we provide to businesses.
An exciting opportunity has arisen for an enthusiastic and outgoing individual to join our established Membership team.
We are looking for a confident and persuasive communicator with an excellent telephone manner, interpersonal skills are essential, as is the ability to solve problems. You will need to be self-motivated and able to promote the services of the Chamber. A methodical approach to your work and a customer-focused attitude are also essential.
**Membership Key Account Advisor Responsibilities**:
Carry out admin processes for new and renewing members of the Chamber Group
Develop a rolling call programme of at least 20+ calls to members per day
Working with the finance coordinator carry out credit control duties for renewing members
Respond to incoming enquiries from members, providing a high level of customer service
Maintain an up-to-date knowledge of the Chambers' products and services to match employers needs
For Next Generation members
- Meet with members companies who have 5 or more members on a regular basis
Work with the Events teams to develop a programme of social networking events
Work with the Marketing and PR teams to promote Next Chamber activity
Call members to provide members with information on forth coming activity
Meet and Greet Next Generation Chamber members at relevant events
Support the Director of Business Development in seeking out opportunities for new patrons
Previous experience of working in a similar environment is necessary and you must be computer literate with a knowledge of client management systems. Access to transport would be advantageous to fulfil client visit requirements.
No Agencies - thank you.
**Salary**: Circa £22k per annum + Benefits + Pension
Contract Type: Permanent
Hours: Full time
Location: Northampton
You may have experience of the following: Account Advisor, Account Manager, Sales Executive, Customer Service, Administration, Sales Advisor, Sales Support, Sales Administrator, Shared Ownership, Affordable Housing, Help to Buy, First Time Buyer, etc.
Ref: 134 080
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