Order Management Advisor
4 weeks ago
Jackson Hogg are looking to recruit an Order Management Advisor for a fantastic manufacturing client based in Glenrothes.
**Overview of the Order Management Advisor**
Reporting to the Offering and Order Management (Products) Team Manager to provide an outstanding, reliable and continually improving service that exceeds customer expectations.
Ensures professional representation of the company, products, services and its values always.
Takes ownership for working with the Offering and Order Management (Products) Team Manager to develop their own knowledge and skills in relation to the products, systems and processes.
**Key Tasks of the Order Management Advisor**
- Processing all customer demands accurately, at first point of contact in a timely manner, and ensuring that everyone is treated with respect.
- Building strong trusted and loyal relationships with customers.
- Understanding, communicating and knowing when to flex the Terms and Condition(s).
- Using lean methodology to improve process and enhance service.
- Ownership of logistics division within the UK Sales Operations team
- Prioritise deliveries and manage any potential delays
- Notify customers of confirmed or amended delivery dates
- Placing after sales orders and updating relevant systems
- Resolve and analyse any aftersales issues/complaints to ensure excellent first time resolutions as well as no repeat issues
- Accurate reporting of any complaints and associated costs
- Carry out any other tasks as may be reasonably requested in relation to your role.
**Personal Specification for the Order Management Advisor**
- Education to ‘GCSE’ level (or equivalent) standard or higher
- Education to ‘A’ level (or equivalent) standard or higher
- Experience in a customer service environment
- Excellent listening skills
- Strong computer literacy skills; Microsoft Office Packages, SAP, C4C or equivalent
- Able to work on own initiative
- Seeks out opportunities for improvement
- Able to organize workload to meet deadlines
- Experience of working with lean principles
- Effective problem-solving skills
- Highly effective communication skills
**Job Types**: Full-time, Permanent
Work Location: In person
-
Customer Service Advisor
1 month ago
Glenrothes, United Kingdom GM Supplies & Distribution Ltd Full time**Customer Service Advisor** GM Supplies currently have an opening for a Customer Service Administrator to join our team. **About us**: At GM Supplies & Distribution Ltd we have an ongoing commitment to provide a competitive, reliable and professional service. We supply a wide range of products including washroom systems, cleaning chemicals, janitorial...
-
Health and Safety Advisor
1 month ago
Glenrothes, United Kingdom The HR Booth Full timeJob Advert **The HR Booth are delighted to be recruiting for a Health and Safety Advisor on behalf of DPS Group.** **About the Company**: DPS Group is one of the UKs only integrated Electrical, Instrumentation and Process Control & Automation providers. They are trusted to deliver integrated solutions on often high complicated projects, by some of the...
-
HR Advisor
13 hours ago
Glenrothes, United Kingdom Flexcon Full timeLooking for an exciting new challenge in a role that develops with you? Is working in an environment where relationships matter important? Do you want to work for a company that convert problems into opportunities? If so, then check out our vacancy below.At Flexcon we take a highly personalised and focused approach. We listen. We question to gain clarity. We...
-
HR Advisor
8 hours ago
Glenrothes, United Kingdom Flexcon Full timeLooking for an exciting new challenge in a role that develops with you? Is working in an environment where relationships matter important? Do you want to work for a company that convert problems into opportunities? If so, then check out our vacancy below.At Flexcon we take a highly personalised and focused approach. We listen. We question to gain clarity. We...
-
HR Advisor
1 hour ago
Glenrothes, United Kingdom FLEXcon Full timeLooking for an exciting new challenge in a role that develops with you? Is working in an environment where relationships matter important? Do you want to work for a company that convert problems into opportunities? If so, then check out our vacancy below.You could be just the right applicant for this job Read all associated information and make sure to...
-
Office Administrator
6 days ago
Glenrothes, United Kingdom Individual Cash Management Solutions Full timeWe are a small company who help people who receive SDS payments from Councils and ILF funding to manage their funds. This role would be in support of those with ILF Transition Funds Your tasks would include: - Paying Invoices - Ordering Items online - General Office Administration tasks (e.g. filing, opening mail etc..), - Contacting clients, - Using...
-
Planning Advisor
4 weeks ago
Glenrothes, United Kingdom NES Fircroft Full timeNES Fircroft are looking for a Planning Advisor for a Major Oil and Gas operator working in Fife. The main purpose of this role is to lead development of execution planning effort including coordination of Front End Execution Planning activities by: - Ensure audits of Contractors, Suppliers and Project Team (PT) are scheduled and conducted; lead PT audits...
-
HR Advisor
8 hours ago
Glenrothes, Fife, United Kingdom Flexcon Full timeLooking for an exciting new challenge in a role that develops with you? Is working in an environment where relationships matter important? Do you want to work for a company that convert problems into opportunities? If so, then check out our vacancy below. At Flexcon we take a highly personalised and focused approach. We listen. We question to gain clarity....
-
Project Manager
1 week ago
Glenrothes, United Kingdom Eden Scott Full timeProject ManagerCheck out the role overview below If you are confident you have got the right skills and experience, apply today.Are you an experienced Project Manager from the manufacturing industry, with ambitions to progress into more senior, influential positions? This could be the ideal next step on your career journey.My client is a growing, Fife-based...
-
Branch Manager
4 days ago
Glenrothes, United Kingdom Jewson Full timeAre you an experienced Branch Manager or Retail Manager with building merchant experience? Do you enjoy leading teams and driving successful operations? Jewson in Glenrothes is hiring now for a Branch Manager leading a team of 5. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to...
-
Project Manager
2 weeks ago
Glenrothes, United Kingdom Eden Scott Full timeProject ManagerAre you an experienced Project Manager from the manufacturing industry, with ambitions to progress into more senior, influential positions? This could be the ideal next step on your career journey.My client is a growing, Fife-based engineering & manufacturing business that has built up a very successful reputation over the last 20+ years in...
-
Project Manager
2 weeks ago
Glenrothes, United Kingdom Eden Scott Full timeProject ManagerAre you an experienced Project Manager from the manufacturing industry, with ambitions to progress into more senior, influential positions? This could be the ideal next step on your career journey.My client is a growing, Fife-based engineering & manufacturing business that has built up a very successful reputation over the last 20+ years in...
-
Project Manager
2 weeks ago
Glenrothes, United Kingdom Eden Scott Full timeJob DescriptionProject ManagerAre you an experienced Project Manager from the manufacturing industry, with ambitions to progress into more senior, influential positions? This could be the ideal next step on your career journey.My client is a growing, Fife-based engineering & manufacturing business that has built up a very successful reputation over the last...
-
Project Manager
2 weeks ago
Glenrothes, United Kingdom Eden Scott Full timeProject Manager Are you an experienced Project Manager from the manufacturing industry, with ambitions to progress into more senior, influential positions? This could be the ideal next step on your career journey. My client is a growing, Fife-based engineering & manufacturing business that has built up a very successful reputation over the last 20+ years in...
-
Project Manager
2 weeks ago
Glenrothes, United Kingdom Eden Scott Full timeProject ManagerAre you an experienced Project Manager from the manufacturing industry, with ambitions to progress into more senior, influential positions? This could be the ideal next step on your career journey.My client is a growing, Fife-based engineering & manufacturing business that has built up a very successful reputation over the last 20+ years in...
-
Sales Advisor
1 month ago
Glenrothes, United Kingdom Textile Care Supplies Ltd Full timeAs part of our dynamic sales team you will be expected to provide the highest level of customer service while managing customer accounts and generating new business. Previous sales experience and/or knowledge of the laundry and dry cleaning industry is useful but not essential. We are looking for a minimum of 15 hours per week. Working hours are negotiable...
-
Continuous Improvement Manager
4 weeks ago
Glenrothes, United Kingdom Culture Recruitment Ltd Full time**Job title**: Continuous Improvement Manager **Salary**: Competitive salary and benefits (£45k+) This industry and market leader in technology and enterprise is looking for a Continuous Improvement Manager to join their expanding business. They pride themselves on offering a supportive culture where they offer development and growth opportunities...
-
Rma & Spares Assistant
1 month ago
Glenrothes, United Kingdom Digico Full time**RMA & Spares Assistant** **HOURS OF WORK 38 HOURS PER WEEK** **MONDAY TO THURSDAY - 8am - 4.30pm, FRIDAY - 8am - 2pm** **To ensure that management of customer returns (RMA) and spares delivery** **JOB SUMMARY** **Meets the levels of customer service required by the business.** **KEY DUTIES** **Booking in of customer returns and liaising with Sales &...
-
Rma & Spares Administrator
1 month ago
Glenrothes, United Kingdom Digico Full time**JOB TITLE: RMA & Spares Administrator** **DEPARTMENT: Manufacturing** **REPORTING TO: RMA & Spares Supervisor** **HOURS OF WORK: 38 HOURS PER WEEK** **MONDAY TO THURSDAY - 8am - 4.30pm, FRIDAY - 8am - 2pm** **JOB SUMMARY** **To ensure that management of customer returns (RMA) and spares delivery meets the levels of customer service required by the...
-
Head of Corporate Services
4 weeks ago
Glenrothes, United Kingdom NHS Scotland Full timeCorporate Services within Fife Health and Social Care Partnership provides a range of services to ensure appropriate governance and support is in place for both the IJB and the Chief Officer. The HSCP Communication team also sits within this service with a direct reporting line to the post holder. We are looking for a proactive and creative individual that...