Customer Service Apprenticeship
2 weeks ago
_This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._
This role is based at Renault Retail Group in Romford.
A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers.
A large part of your role would be dealing with customers, scheduling vehicle service work & taking payments.
A Service Advisor will handle all administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop
Upon successful completion of the apprenticeship you will achieve the Customer Service Specialist Level 3.
Pay: £6.40 per hour
Expected hours: 37.5 per week
**Education**:
- GCSE or equivalent (required)
Work Location: In person
-
Customer Service Apprenticeship
2 weeks ago
Romford, United Kingdom Renault Group Full time_This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ This role is based at Renault Retail Group in Romford. Pay: £6.40 per hour Expected hours: 37.5 per week Schedule: - Monday to Friday **Education**: - GCSE or equivalent (required) Work Location: In person
-
Apprenticeship Call Centre Operative
1 month ago
Romford, United Kingdom Connect and Save Ltd Full timeJoin our team in Romford today! You will be making outbound calls to members of the public who have requested to be contacted to get a new insurance policy or have opted in to have an existing insurance policy reviewed. You will be the first point of contact on our customers journey. You will be required to accurately take as much relevant client...
-
Apprentice Customer Advisor
3 days ago
Romford, United Kingdom Stellantis UK Full time**Customer Service Advisor Apprenticeship** **The Role of a Vehicle Service Advisor**: As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising...
-
Customer Service Advisor
1 month ago
Romford, United Kingdom AMG Recruitment Full timeWe are hiring a Customer Service Advisor for our client at their Romford site, to start with us in April. You will be dealing with customer queries, via telephone and online live chat, in connection with their insurance policies. On offer is an excellent salary from £24,000-£28,000 depending on experience, with a bonus scheme also attached. **Key...
-
Customer Service Supervisor
3 days ago
Romford, United Kingdom Only Branded Limited Full timeJoin Only Branded, an aspiring e-commerce company, as Customer Service Supervisor. We seek a dynamic and results-driven professional who has a passion for e-commerce and an experience of a working supervisor. **Responsibilities**: - develops and implements policies and procedures to deal effectively with customer requirements and complaints - coordinates...
-
Customer Service Assistant
4 weeks ago
Romford, United Kingdom YMCA Thames Gateway Full time**You** We are looking for a part-time **Customer Service Assistant** to join our **Customer Service Team** in **Romford**. At the heart of all service areas, the customer service team are the first point of call for all customers, and responsible for delivering a high standard of customer service aligned with the brand standard of the YMCA experience -...
-
Customer Service Manger
3 days ago
Romford, United Kingdom Everyone Active Full time**CUSTOMER SERVICE MANAGER** **at Tiddenfoot Leisure Centre** **Full time position - Excellent salary plus benefits** **Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week** **We need a Customer Service Manager who will** -...
-
Customer Service Advisor
1 day ago
Romford, United Kingdom Aston Group Full time**Salary and Benefits**: - Competitive - 22 days holiday per year in addition to Holidays - Pension with 4% salary sacrifice scheme and employer contribution - Employee Assistance Programme - Cycle to Work Scheme - Eye Care Vouchers **The Role** As our Customer Service Advisor, you will be responsible for the full range of administrative tasks which...
-
Customer Service Representative
10 hours ago
Romford, United Kingdom CCP Full timeAre you a compassionate, caring, customer centric individual? Looking for a new career in which you can progress and grow in? I am happy to announce we’re recruiting for X8 Customer Service Advisors for a new client of ours who specialises in insurance for vulnerable people. You will not be given targets for the number of calls you answer, but how you...
-
Customer Service Agent
1 month ago
Romford, United Kingdom Right Choice Insurance Brokers Full time**JOB TITE**:Customer Service Agent (Insurance) January Start. Salary Increase to Basic £22,800 in April. This does not include Monthly Performance Bonus **Reports To**: Customer Service Team Manager **MAIN PURPOSE AND SCOPE OF THE JOB** To manage client communications, by interacting directly with new and existing clients and to complete the...
-
Customer Service Advisor
5 days ago
Romford, United Kingdom Zen Hair Extensions Full timeAs an industry leader in Luxury Hair Extensions, we are looking for a Customer Service Advisor to join our fast paced team to assist with the day to day client relations for our ever-growing clientele, primarily salon owners and hair extension stylists. Main duties will include: - Maintaining the customer care inbox. - Liaising between office team and the...
-
Customer Service Administrator
2 days ago
Romford, United Kingdom Designer Contracts Full timeDue to continued growth we have an exciting opportunity for a Customer Service Administrator to join our friendly team based in Romford. **Salary - **£27,375 per annum, plus bonus **Type - **Permanent, Full Time **Working Pattern - **Monday to Friday, 8:30am to 5:00pm We are looking for a positive and enthusiastic individual with a genuine passion for...
-
Customer Service Advisor
1 month ago
Romford, United Kingdom Premier Work Support Full timeOur client, an established Self drive hire company have an immediate position for a **Customer Service Advisor** to join their team on a permanent basis. Reporting to the office manager you will be responsible for: - Dealing with incoming enquiries - Meeting and greeting customers on site - Quoting clients on rental process and negotiation - Up selling...
-
Customer Service Administrator
6 days ago
Romford, United Kingdom Designer Contracts Full timeDue to continued growth we have an exciting opportunity for a Customer Service Administrator to join our friendly team based in Romford.Salary – £27,375 per annum, plus bonusType – Permanent, Full TimeWorking Pattern – Monday to Friday, 8:30am to 5:00pmWe are looking for a positive and enthusiastic individual with a genuine passion for providing a...
-
Employee Services Officer
2 weeks ago
Romford, United Kingdom Service Care Solutions Full timeJob title - Employee Services Officer Location - Romford, RM1 Contract - Temporary ongoing Hours - Full Time 36 hours Start Date: ASAP We are currently recruiting for Employee Services Officer. The successful candidate will be responsible for providing transactional HR services, including but not limited to employment contracts, compliance, hierarchy,...
-
Guest Services Team Leader
2 days ago
Romford, United Kingdom Service Care Solutions - Construction Full timeService Care Solutions are working with a Housing Association based in South East England who have a Permanent vacancy for a Guest Services Team Leader. As a Team Leader, you will ensure that guests receive excellent customer service. As well as working as part of the wider team, you will supervise the assistants and ensure the highest possible standards of...
-
Employee Services Officer
2 weeks ago
Romford, United Kingdom Service Care Solutions Full timeJob title - Employee Services OfficerLocation - Romford, RM1Contract - Temporary ongoing Hours - Full Time 36 hoursStart Date: ASAPWe are currently recruiting for Employee Services Officer. The successful candidate will be responsible for providing transactional HR services, including but not limited to employment contracts, compliance, hierarchy, and...
-
Head of Customer Service
2 weeks ago
Romford, United Kingdom HCLTech Full timeCreate a coaching culture at all levels.Ensure you read the information regarding this opportunity thoroughly before making an application.Provide regular mentoring sessions (weekly) to the senior management team. Define Team leaders’ ways of working centered around coaching and development to drive customer experience and achievement of client driven...
-
Head of Customer Service
2 weeks ago
Romford, United Kingdom HCLTech Full timeCreate a coaching culture at all levels.Provide regular mentoring sessions (weekly) to the senior management team. Define Team leaders’ ways of working centered around coaching and development to drive customer experience and achievement of client driven SLAs. Upskill the team leaders in coaching and industry best practices related to performance...
-
Head of Customer Service
2 weeks ago
Romford, United Kingdom HCLTech Full timeCreate a coaching culture at all levels.Provide regular mentoring sessions (weekly) to the senior management team. Define Team leaders’ ways of working centered around coaching and development to drive customer experience and achievement of client driven SLAs. Upskill the team leaders in coaching and industry best practices related to performance...