Customer Service Advisor

3 weeks ago


Romford, United Kingdom Premier Work Support Full time

Our client, an established Self drive hire company have an immediate position for a **Customer Service Advisor** to join their team on a permanent basis.

Reporting to the office manager you will be responsible for:

- Dealing with incoming enquiries
- Meeting and greeting customers on site
- Quoting clients on rental process and negotiation
- Up selling products and services
- Running background and ID checks on customers
- Vehicle check in and out
- Data input
- Related admin tasks
- Ensuring vehicle is fit for rental

To be eligible for this role, you will need:

- Experience in the vehicle hire industry
- Proven track record in sales
- Great communicator
- Able to meet targets and KPIs
- Thrive well under pressure
- Calm and bale to deal with difficult situations
- Strong attention to detail

Hours Monday to Friday 9am - 5:15pm


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