Desktop Support Engineer
2 weeks ago
**Job Title**: Floorwalker & Desktop Support Engineer
**Location**: Leeds (LS2)
**Day rate**: £170 per day - payable to ltd company/Outside IR35 OR umbrella company (contractor’s choice)
**Duration**: 3 months initially
**Start date**: ASAP
**Standard hours**: Mon-Fri 8am-4pm
**Role**
We have a great opportunity for a Floorwalker & Desktop Support Engineer, based onsite in Leeds, for an initial 3 month contract.
This role will suit someone who is a self-starter, has excellent customer service skills and enjoys troubleshooting in a large Microsoft environment.
**Duties
**- Responsible for providing floorwalking and desktop support, specifically for Office 365, SharePoint, core MS Apps, printers, AV
- Providing project support to users for any post-build or deployment related issues
- Resolving issues by providing desk-side support
- Co-ordinating workload with fellow engineers
- Undertaking ad-hoc desktop project work
- Using ServiceNow ITSM
**Requirements**:
- Desktop support experience
- Experience of troubleshooting and desk-side user support
- Excellent customer service and communication skills
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