B2b Account Manager

2 weeks ago


Skelmersdale, United Kingdom Utility People Full time

**Ref: JD-14085**

**Role:B2BAccount Manager (Energy/Utilities)**

**Location:Skelmersdale**

**Salary:£30,000- £35,000**

**Summary**:
**Key responsibilities**:
?Manage end-to-end customer lifecycle **? new energy / water contracts, renewals, COT, carbon, billing etc.**
- Maintain clients within company agreement framework
- Be primary point of contact and keep customer informed of progress
- Resolve queries
- Maintain appropriate records
- Establish appropriate service expectations in line with SLAs
- Take client through Carbon Net Zero sustainability journey
- Provide recommendations on appropriate products, services and solutions
- Identify new business and upsell opportunities

**Skills and experience required**:

- Experience in energy/water industry ideally in an account management role
- 5 years + industry experience
- Strong organisational and written/verbal communication skills
- Ability to prioritise and manage multiple tasks
- Excellent IT skills and technically competent
- A-Level standard or equivalent


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