Property Management Officer

5 months ago

WestonsuperMare, United Kingdom Saxons Estate Agents Full time

Due to our exceptional growth over the last few years, we are looking to expand our team and are seeking to recruit a dedicated individual to become part of this fast-moving Property Management Team. The role requires a high level of multi-tasking, staff management, and organisational skills. Ability to work on own initiative and have a structured approach to the working day.

We are looking for an enthusiastic, conscientious, and professional team player who is passionate about delivering exceptional customer service.

Working within this interesting and diverse position requires an understanding of the importance of team ethics and a positive attitude.
- Attention to detail.
- Leadership
- Business Acumen
- Communication and motivation
- Personable
- Respect
- Adaptability
- Ability to learn new skills and improve performance.
- Organisation and effective delegation
- Forward Planning and strategic thinking
- Mentoring
- Confident in Microsoft packages
- Working on own initiative
- Flexible and adaptable
- Work well under pressure
- Can meet deadlines.
- Good listening skills
- Good organisational skills
- Able to prioritise workload.
- Impeccable manners
- Excellent telephone manner
- Team Player
- Must be able to multitask.
- Problem solving
- Decision making
- Process management

**Job description-**
- Preparing for staff morning meetings
- Liaise with the block management team, customers and contractors ensuring all on going works are communicated followed up and completed timely also making sure they are updated on the database
- Effective time/diary management.
- Communicate with owners and occupiers of scheduled visits.
- Dealing with occupier issues and finding appropriate solutions following the correct procedures.
- As part of the team you will help schedule, prepare and attend AGM’s (on rare occasions this may require an evening appointment.)
- Liaise with brokers re building insurance and claims.
- Scheduling health and safety checks & fire risk regulations, making sure any recommendations are implemented whilst working alongside the contactors and our in house property inspector.
- Complaint handling
- Completing LPE1 forms
- Issue section 20 to blocks needing this requirement.
- Oversee expenditure against budget throughout the financial year, ensuring timescales are met.
- Produce service charge budgets including reports for the fourth coming year.
- Meeting clients on site when needed
- Create new business using touting material, current contacts, social media, & recommendations.

Hours of work
- Monday - Friday 8.30am-5.00pm

You will need a full driving license and your own vehicle (milage paid for work appointments )

Benefits
- Pension

commission

staff rewards

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Weston-super-Mare (required)

Ability to Relocate:

- Weston-super-Mare: Relocate before starting work (required)

Work Location: In person

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