Customer Service Coordinator
1 month ago
Erith
United Kingdom
Administration
**Your Responsibilities**
- Able to cover all areas of order processing for our bulk oil and packed business.
- Checking and Processing dispatched customer orders
- Working closely with Account Managers & their customers.
- Accurate processing of customers’ sales order requirements.
- Updating Logistics team/contracted haulier with bulk delivery requirements
- Administration of extra costs incurred on deliveries/Liaising with Accounts dept.
- Compiling and running reports on excel.
- Providing general administration support to the Logistics, Customer Services and Trading teams as and when required.
- Using VMI for customer load planning
- Holiday cover for the team
**Your Profile**
- Experience in a similar logistics role
- Customer focused with excellent telephone manner
- Very fast paced environment
- Proficient in IT systems including Microsoft products
- High levels of accuracy
- Confident
- Team player
- Good organization skills
- Reliable
- Must work well under pressure
**Your Future Perspective**
- Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment with flexible work time models
- Room for innovative thinking and growth with the possibility to manage your own career path.
- A company culture which promotes continuous learning and diversity.
- Excellent career opportunities in a world leading nutrition company.
- An attractive remuneration including a variety of social benefits like subsidized health & fitness offers.
- ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life through a Hybrid working arrangement.
- Additional benefits and support for maternity and paternity leave
- ADM are an advocate of having a workforce who are aware of their mental health. In addition to our network of Mental Health First Aiders, all new starters to the business will be enrolled in ‘Mental Health Aware’ training within three months of joining the business.
**#IncludingYou**
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.
LI-Onsite
**Ref ID**
LI-FE1
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