Junior Retentions Executive

5 months ago

Bournemouth, United Kingdom Protect Line Ltd Full time

Superheroeswe are calling YOU

Acquiring customers once is a skill, winning them back when they’re wanting to leave is heroic and doing it all by phone, well that certainly deserves a cape or superhero pants

We know that **retaining customers** takes more than just **ordinary powers**. It requires a **customer-centric mind-set, attention to detail, and above all, a superhero mentality**

Imagine the thrill of transforming a customer's desire to cancel into an opportunity to strengthen our relationship. If you're capable of this remarkable feat and up for the challenge, **we want to hear from you ASAP**

In this unpredictable world, there are countless reasons why some customers might consider cancelling their life insurance. **But fear not** As part of our heroic Retentions team, you'll dive into **open conversations**, **sleuthing out the reasons** behind their decision. But that's not all - you'll channel your super solution skills to find a **better outcome**, ensuring no family is left unprotected
- ** Experience?** What’s that? We're all about the drive, ambition, and the will to succeed. Whether you're fresh out of uni or looking to change your career scenery, we welcome you with open arms.
- You'll earn a £27,000 base salary, with the added delight of **uncapped** commission. (OTE of £42,000)
- We're all about success, so we provide you with an **award-winning training** program to help you thrive
- Want to climb the **career ladder?** We've got a **Platinum Pathway** with clear steps, increasing your basic salary, and adding some amazing perks. Think car allowance, cleaner, dog walker, more holiday...you name it
- ** Celebrate loyalty with us** - enjoy birthday leave, extra holiday days, and paid days off for important life moments like getting married or buying a house
- ** Life is unpredictable**, and we've got your back. Take paid time off for appointments, car trouble, family emergencies, or whatever life throws at you
- ** No weekend working** and enjoy time off during Christmas and Bank Holidays. Work-life balance, yes please
- ** Join us for some epic company events** Our annual Summer and Christmas parties are legendary
- ** It really does pay to have friends **with our £1500 recommend a friend scheme
- ** We love a discount** and we have many on offer through our rewards scheme, including eye care and local retailers
- We've got your future covered with employee benefits like pension, death in service benefit and more.

So come and join our **extraordinary team** of **customer champions** who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for **extraordinary** So, if you're someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us

At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing

**Useful Links**:

- Protect Line
- Protect Line Careers
- Our Trustpilot Reviews
- Privacy Policy

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