Operational Support Assistant

6 months ago


Mansfield, United Kingdom first4care Full time

**PTS Administrative assistant.**

**first4care**

**Information**:
**About us**:
**first4care **is a private Ambulance service provider based in Nottinghamshire. We provide Special Educational Needs and Patient Transport Services across six counties. **first4care** provides ad-hoc and contracted Patient Transport Services under contract to NHS trusts, clinical commissioning groups and other independent ambulance services.

There are 89 colleagues in the SEN team and 98 in the PTS team. Our fleet consists of about 85 ambulances, and we are acquiring more.

**Job Summary**

An exciting opportunity has arisen for a motivated and enthusiastic individual to work within our office team, with a variety of duties.

We are looking for applicants who have good IT and communication skills and can work as part of a team and on their own. Most importantly has a can-do attitude and is keen to learn and achieve high standards. This role requires strict attention to detail, and the ability to maintain confidentiality. You will be well supported in the work environment by an experienced and friendly team.

This role will provide experience, variety and insight in working within the healthcare sector presenting an excellent opportunity for those considering a career in an Health and Social Care setting.

This role will involve a range of general administrative tasks to include, answering the telephone, booking training courses, creating Excel spreadsheets and entering data, arranging meetings and any other duties relevant to the post.

The role requires someone who can positively handle the pressure of working to deadlines and delivering excellent customer service whilst enthusiastically engaging with crews and dealing positively with the challenges facing the fulfilment of the rota.

The position needs a competent computer user with the ability to multi-task and communicate effectively (both verbally and in writing) with operational crews, colleagues, customers and management.

**Main duties of the job**

The main duties of the role include (please refer to the full Job Description and Person specification)
- Administer the recruitment process and keep staff records up to date
- Perform monthly reviews of Staff & Training records to ensure dates don’t expire
- Maintain stocks
- Administration of Incident Reports, complaints and compliments obtaining initial facts of incidents
- Daily customer service enquiries.
- Covering the Duty Phone on a rota system supporting crews and customers with urgent queries
- Filling in rota Gaps in the absence of the Planning and Liaison Co-Ordinator
- Liaising with crews and customers
- Review KPI reports and evaluate performance. Provide feedback for monthly Operations meetings to influence improvement through change/training etc.

This is not an exhaustive list; this is a brief description of some of the tasks.

**What we can offer**:

- 20 days annual leave.
- Contributory Pension
- NHS Discounts include shops, restaurants, gyms, mobile phones, and insurance.
- Opportunities for progression and development through ongoing training.

Administrative Assistant. Hours will be of a 4 on 4 off Rota, this will depend on the need of the business

Application deadline: 14/11/23

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£22,000.00 per year

Work remotely: No

**Job Type**: Permanent

Pay: £22,000.00-£22,500.00 per year

**Benefits**:

- Company pension
- Store discount

Schedule:

- Holidays
- Weekend availability

Ability to commute/relocate:

- Mansfield: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: AO2


  • Operations Assistant

    5 months ago


    Mansfield, United Kingdom Fire Door Inspection Solutions Ltd Full time

    Overview: We are seeking a highly organized and detail-oriented Operations Assistant to join our team. As an Operations Assistant, you will play a crucial role in supporting the day-to-day operations of our company. This position requires excellent phone etiquette, computer skills, and the ability to handle administrative tasks efficiently. If you are a...

  • Machine Operator

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom Meridian Business Support Full time

    We are seeking a skilled Machine Operator to join our team at Meridian Business Support. As a Machine Operator, you will be responsible for working in a clean, bright, and modern factory environment.Key Responsibilities:Working on a production line with household productsPacking products, placing cardboard boxing on top of productPacking and wrapping...


  • Mansfield, Nottinghamshire, United Kingdom Consistent Quality Support Full time

    Job DescriptionChildren\u2019s Residential Support WorkerLocation: MansfieldSalary: Up to £12.75 per hour (dependent on experience)Hours: Full-time (36 hours per week)We are seeking a dedicated and compassionate Children\u2019s Residential Support Worker to join our team at Consistent Quality Support Ltd. As a key member of our staff, you will play a vital...


  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is seeking an Operational Support Specialist to join our team. As a key member of our operational team, you will provide support and assistance to our team members, while working collaboratively to ensure seamless workflow and exceptional customer service.Key Responsibilities:Engage with customers to provide service and...


  • Mansfield, United Kingdom Consistent Quality Support Full time

    About the Role:We are seeking a dedicated and compassionate Childrens Residential Support Worker to join our team at Consistent Quality Support Ltd. As a key member of our residential care team, you will provide essential care and support for children in our homes, promoting positive behaviour, safeguarding, and emotional well-being.Key...


  • Mansfield, Nottinghamshire, United Kingdom Blue Arrow - Nottingham Full time

    Job Role: Catering Operations AssistantWe are seeking a motivated and friendly Catering Operations Assistant to support the catering team in Mansfield. The successful candidate will be responsible for assisting with food preparation, presentation, and service, while maintaining a clean and organised work environment.Key Responsibilities:Food Preparation and...


  • Mansfield, Nottinghamshire, United Kingdom Sierra Nevada Brewing Co. Full time

    Brewery Operations AssistantAt Sierra Nevada Brewing Co., we're passionate about creating a culture of cleanliness and sustainability. We're seeking a highly motivated Brewery Operations Assistant to join our team! As a key member of our brewery operations team, you will be responsible for maintaining the highest standards of cleanliness and sanitation...


  • Mansfield, United Kingdom Meridian Business Support Limited Full time

    Job Title: Machine Operator PositionJob Summary: We are seeking a skilled Machine Operator to join our team at Meridian Business Support Limited. As a Machine Operator, you will be responsible for working on a production line with household products, packing products, and moving product around the warehouse using a pump truck.Key Responsibilities:Working on...


  • Mansfield, Nottinghamshire, United Kingdom TheCoalAuthority Full time

    About The RoleWe are seeking a highly motivated and detail-oriented Operational Support Specialist to join our team at The Coal Authority. This is an exciting opportunity for someone who is passionate about delivering high-quality support services and contributing to the success of our organisation.Job SummaryThe successful candidate will be responsible for...


  • Mansfield, Nottinghamshire, United Kingdom One Retail Full time

    About the RoleWe're recruiting a dedicated Healthcare Operations Assistant to contribute to the smooth running of our operations on a full-time basis, contracted to 37.5 hours per week.As a Healthcare Operations Assistant, you will maintain high standards of customer care and cleanliness, supporting the team to deliver exceptional results.Key...


  • Mansfield, Nottinghamshire, United Kingdom One Retail Full time

    We are seeking a dedicated Support Assistant to help ensure the smooth running of our healthcare operations. This part-time role, contracted to 15 hours per week, offers the opportunity to maintain a high standard of facility management and progress your career with a company that invests in its people.Key ResponsibilitiesProcessing VacanciesEnsuring...


  • Mansfield, United Kingdom Acculine Markings Limited Full time

    **Business Support Administrator (Operations)** Mansfield - £23,000 - £25,000 + smartphone & excellent career prospects. Reporting directly to the Operations Managers you will be based in a relaxed, family run business requiring you to work well under your own initiative. Main Responsibilities: - Communicating and assisting our teams on the road. -...


  • Mansfield, United Kingdom Meridian Business Support Limited Full time

    We are seeking a skilled Logistics Operator to join our team at Meridian Business Support Limited. This is an exciting opportunity for individuals who enjoy working in a dynamic environment and are looking for a challenging role.Job SummaryThe FLT Driver will be responsible for safely operating fork lift trucks and other heavy machinery, ensuring the smooth...

  • Personal Assistant

    6 months ago


    Mansfield, United Kingdom Solo Support Services Ltd Full time

    **Position Title: Personal Assistant** **Location: Mansfield, Nottingham** **Hourly Rate: £12.45.** **Hours Per Week: Term Time 8-24 hours required / Non-Term Time 40 hours required** **Vacancy Type: Permanent** **Job Reference: SOLOOEE** **ABOUT THE ROLE** I am a young female adult living with my parents in our family home, in Mansfield. I have an...


  • Mansfield, United Kingdom Boots Full time

    Summary Job Reference: - 211022BR Mansfield, Four Seasons Centre Fixed Term Part-time We are now recruiting Operations Assistants for our Mansfield, Four Seasons Centre store. Shift patterns may appear below Available shift patterns: Monday to Saturday - between 8-4:30 and 9-5.30 Sunday - 9-4 **Retail Operations Assistant** Joining us as a Retail...


  • Mansfield, Nottinghamshire, United Kingdom Blue Arrow Full time

    About Blue Arrow">Blue Arrow is a leading provider of temporary and permanent staffing solutions. Our team of experts works with clients across various industries to find the best candidates for their needs.">Salary Range">We are offering a competitive salary range of £18,000 - £22,000 per annum, depending on experience.">Job Description">The Catering...


  • Mansfield, Nottinghamshire, United Kingdom Premier Community Full time

    About the RoleThis is an exciting opportunity to join our team as a Personal Support Assistant at Premier Community. You will work closely with our clients, providing tailored support and care to enhance their quality of life.Key ResponsibilitiesVisit clients in their homes, using your own vehicle where requiredHelp clients meet their desired outcomes from...


  • Mansfield, United Kingdom Total Integrated Solutions Limited Full time

    Job Title: Service Operations Assistant ManagerAbout the Role:We are seeking an enthusiastic and dedicated Service Operations Assistant Manager to join our team at Total Integrated Solutions Limited. As a key member of our Operations Team, you will be responsible for providing support and assistance to the Service and Maintenance Manager and delivering key...


  • Mansfield, United Kingdom CV-Library Full time

    TIS is a forward thinking and nationally renowned Security and Communications Company who are NSI Gold and BAFE accredited. We specialise in the design, installation, service and maintenance of integrated security systems and manufacture specialist equipment. TIS work with a wide range of public and private sector businesses and have achieved a reputation...


  • Mansfield, United Kingdom Cygnet Full time

    We are looking for an experienced HR Operations Assistant to join our Human Resources (HR) department on a full time basis supporting the services in the East Midlands region. Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs and learning disabilities within the UK. We have built a...