Export Customer Account Coordinator

2 weeks ago

AshbyDeLaZouch, United Kingdom pladis Full time

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact

Click “Apply” to get started.

Why join our team?

This is an exciting opportunity to develop your customer skills and systems experience within a large supply chain operation in FMCG With 175 customers in over 100 countries around the world this role is an integral part of pladis’ aim to “provide happiness to the world with every bite”. The role is core to the Customer Service and Logistics Team and works closely with various internal and external partners to manage the outbound logistics from the UK to the end customer.

This role is based at our Midlands Distribution Centre in Ashby-de-la-Zouch

What will this role achieve?

The role will manage direct communication with our end customers, keeping them informed about their orders whilst also keeping the commercial teams up to date to ensure financial targets are met. The role handles the entire order to cash process but is also responsible for the import into the country of destination by providing the accurate paperwork and customs information for clearance purposes. As export stock is made to order, we ensure that there are rigid processes in place to deliver all stock required whilst minimising waste.

In the continuously growing export world with new challenges always materialising, this role is critical in ensuring supply to our customers is outstanding by taking the initiative, being flexible and seeking to lead in everything we do. By establishing relationships with multiple internal partners this role helps save cost, drive efficiencies and deliver excellent customer service.

What will be your key deliverables?
- Establishing links with our customers in order to receive orders during set weeks and then working with the demand planner to check these against forecasts
- Raising requests for incremental volume for the customer if ordered and working with the supply planners to deliver this volume in line with the customer’s requirements
- Building collaborative forecasting relationships with the export demand planner and customers to improve forecast accuracy and hence reduce waste
- Checking production plans to ensure customer orders are dispatched on time and in full
- Close communication with freight forwarders to prioritise bookings for the dispatch to our end customers so stock is received in market in time for sales and promotions
- Following up with the warehouse to investigate any loading challenges or stock discrepancies to provide the best possible service and reduce credits raised to the final customers
- Submitting export customs entries with our internal software to ensure goods are presented to HMRC before they physically leave the country
- Produce accurate documentation through the support of external agencies to help clearance procedures in the country of receipt
- Frequent contact with export commercial teams to keep aligned with year-end and monthly critical metric targets
- Building and maintaining strong internal relationships with the wider logistics team.

What do you need for this role?

Essential
- Export and/or supply chain experience
- Proven customer service experience
- Good IT skills
- Flexible nature and quick learner
- Great teammate
- Attention to detail
- Influencing skills

Desirable
- Educated to degree level
- International supply chain experience
- Language skills
- Willingness to travel
- Diversity and inclusion is central to everything we do and is reflected across our business. pladis brings together brands and people from around the globe - and this diversity is our great strength._
- We’re an equal opportunities employer and believe in fostering an inclusive environment where we celebrate diversity of thinking and respect everyone’s distinctive qualities and perspectives._

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

  • Export Customer Account Coordinator

    2 weeks ago

    Ashby de la Zouch, Leicestershire, United Kingdom pladis Full time

    Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.As proud bakers and chocolatiers and custodians of iconic global brands, we don't compromise on the quality of ingredients in...

  • Ocean Customer Service Coordinator

    4 weeks ago

    Ashby-De-La-Zouch, United Kingdom Ceva Logistics Full time

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and...

  • Customer Service Coordinator

    7 days ago

    Ashby-De-La-Zouch, United Kingdom MacDermid Alpha Electronic Solutions Full time

    **Business Overview**: **MACDERMID ALPHA ELECTRONIC SOLUTIONS** MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Through the innovation of specialty chemicals and materials...

  • Customer Service Coordinator

    4 days ago

    Ashby-De-La-Zouch, United Kingdom MacDermid Alpha Electronic Solutions Full time

    **Business Overview**: **MACDERMID ALPHA ELECTRONIC SOLUTIONS** MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Through the innovation of specialty chemicals and materials...

  • Customer Service Coordinator

    1 month ago

    Ashby-de-la-Zouch, United Kingdom Element Solutions Inc Full time

    Business Overview MACDERMID ALPHA ELECTRONIC SOLUTIONS  MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.  Through the innovation of specialty chemicals and...

  • Customer Service Coordinator

    4 weeks ago

    Ashby-de-la-Zouch, United Kingdom Element Solutions Inc Full time

    Business Overview MACDERMID ALPHA ELECTRONIC SOLUTIONS  MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.  Through the innovation of specialty chemicals and...

  • Customer Service Coordinator

    1 month ago

    Ashby-de-la-Zouch, United Kingdom Element Solutions Inc Full time

    Business OverviewMACDERMID ALPHA ELECTRONIC SOLUTIONS MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Through the innovation of specialty chemicals and materials under our...

  • Customer Service Coordinator

    4 weeks ago

    Ashby-de-la-Zouch, United Kingdom Element Solutions Inc Full time

    Business OverviewMACDERMID ALPHA ELECTRONIC SOLUTIONS MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. Through the innovation of specialty chemicals and materials under our...

  • Customer Service Coordinator

    2 weeks ago

    Ashby de la Zouch, Leicestershire, United Kingdom MacDermid Alpha Electronic Solutions Full time

    Business Overview:MACDERMID ALPHA ELECTRONIC SOLUTIONSMacDermid Alpha is a business unit of Element Solutions Inc (NYSE:ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.Through the innovation of specialty chemicals and materials under our...

  • Customs Specialist

    3 days ago

    Ashby-De-La-Zouch, United Kingdom Konecranes Full time

    At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._ - We believe diversity drives business success and is the foundation for our growth. We...

  • French Speaking Major Accounts Co-ordinator

    4 weeks ago

    Ashby-De-La-Zouch, United Kingdom MacDermid Alpha Electronic Solutions Full time

    **Business Overview**: **MACDERMID ALPHA ELECTRONIC SOLUTIONS** Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device...

  • Logistics Coordinator

    4 weeks ago

    Ashby-De-La-Zouch, United Kingdom Abstract Recruitment Full time

    Abstract Recruitment is looking for CLL Coordinator for our prestigious client in **Ashby de la Zouch**. Reporting to the Control Tower Ops Supervisor this role oversees daily operations within the control tower. Ensures SOP alignment to customer expectations and the client agreed standards of performance. **Shift pattern**: Monday-Friday...

  • Ocean Customer Service Coordinator

    2 weeks ago

    Ashby-De-La-Zouch, United Kingdom Ceva Logistics Full time

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and...

  • Service Coordinator

    4 weeks ago

    Ashby-De-La-Zouch, United Kingdom T&K Associates Full time

    Due to **exceptional growth** T&K Associates are currently recruiting on behalf of our Client in Ashby-de-la-Zouch for a **Service Coordinator **to join their team on a **permanent basis.** As a Service Coordinator, you will be required to provide full support to the National Service Manager to ensure the smooth running of the service teams across the...

  • Project Coordinator

    6 days ago

    Ashby-De-La-Zouch, United Kingdom Euro-Projects Recruitment Full time

    **Project Coordinator** - Would suit a Project Coordinator or Sales Support Coordinator type character. This is a commercial position within an engineering business. - £33,000 - £38,000 approx. salary - International business based in Ashby De La Zouch Are you seeking jobs in the Ashby De La Zouch, Melbourne, Pakington, Measham, Ibstock, Loughborough...

  • Service Coordinator

    2 weeks ago

    Ashby de la Zouch, Leicestershire, United Kingdom T&K Associates Full time

    Due to exceptional growth T&K Associates are currently recruiting on behalf of our Client in Ashby-de-la-Zouch for a Service Coordinator to join their team on a permanent basis.As a Service Coordinator, you will be required to provide full support to the National Service Manager to ensure the smooth running of the service teams across the business. You will...

  • Uk Customer Service Team Leader

    2 weeks ago

    Ashby de la Zouch, Leicestershire, United Kingdom pladis Full time

    Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.As proud bakers and chocolatiers and custodians of iconic global brands, we don't compromise on the quality of ingredients in...

  • Customer Care Coordinator

    5 days ago

    Ashby-De-La-Zouch, United Kingdom pladis Full time

    Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients...

  • HR Coordinator

    7 days ago

    Ashby-De-La-Zouch, United Kingdom KP Snacks Full time

    **HR Coordinator (known internally as People Services Coordinator)** **Ashby de la Zouch (Home of Hula Hoops, popchips and more...)** As our People Services Coordinator, you'll provide a professional, confidential, effective and efficient administrative HR service which meets internal customers’ needs and ensures compliance with internal and external...

  • Regional Communities Coordinator

    3 weeks ago

    Ashby-De-La-Zouch, United Kingdom emh Full time

    **Regional Communities Coordinator** **Location**:Home and community based, with the ability to travel to emh offices and across the East Midlands as required **Hours**:35 hours week **Salary**: £38,243 - £42,492 per annum We are thrilled to invite you to join us at emh during this period of growth for our Communities Team. Our primary objective is to...