Quality Improvement Advisor

3 months ago


Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Job summary West Suffolk NHS Foundation Trust is 18 months into a journey to implement a quality improvement framework which centres on leaders, staff and user engagement. We are now delighted to be working with partners across the health, care and wellbeing system in west Suffolk, including primary care, mental health, local government and the voluntary and community sector, to adopt a shared approach to continuous quality improvement. Amongst other things this will see an increase in the use of improvement science in all teams and settings, and organisations working together in new ways to achieve better health, wellbeing and value for money for the west Suffolk population. The Quality Improvement Advisor will join a central team of QI specialists, hosted by the trust, which will act as the system-wide source of expertise, coordination and liaison on quality improvement.

The post-holder will engage and support individual staff, teams and managers across all service settings to identify, explore, implement and evaluate their improvement ideas. The post-holder will help teams devise improvement plans using recognised tools and techniques from quality improvement science. They will coach and train professionals and service users to set up and run quality improvement projects. The post-holder will assist the Associate Medical Director (Quality Improvement) and Quality Improvement Manager with promoting a broad definition of quality across the system.

The quality improvement programme will secure demonstrable progress towards a fully embedded shared approach to continuous quality improvement in 3-5 years. The post-holder will engage and support individual staff, teams and managers across all service settings to identify, explore, implement and evaluate their improvement ideas. The post-holder will help teams devise improvement plans using recognised tools and techniques from quality improvement science. They will coach and train professionals and service users to set up and run quality improvement projects.

The post-holder will assist the Associate Medical Director (Quality Improvement) and Quality Improvement Manager with promoting a broad definition of quality across the system. The quality improvement programme will secure demonstrable progress towards a fully embedded shared approach to continuous quality improvement in 3-5 years. Job responsibilities Quality Improvement Specialist Support Use specialist knowledge to identify opportunities and priorities for quality improvement within the hospital and across the wider health and care system Build and maintain relationships to encourage and engage staff to undertake identified quality improvement initiatives Communicate quality improvement methodology with clarity to support the planning and execution of improvement initiatives for teams in all settings (clinical, care and corporate) Work with teams to select, design and adapt appropriate quality improvement methodology to meet their needs and reflect their quality improvement goals Encourage and support public and service user involvement in improvement projects Coach teams throughout quality improvement initiatives, using analysis and interpretation skills to work through problems that arise throughout projects Work collaboratively with teams to collate the results of improvement initiatives for reporting and dissemination Spread successful improvements and achievements by connecting teams and helping to translate and implement ideas that have worked well in one place into similar settings Develop and maintain an internal information tool used to track progress of internal quality improvement initiatives Local Quality Improvement Training Design and hold regular training sessions for staff across health and social care settings to enable the use of quality improvement science within their services Provide specialist support to local teams throughout a quality improvement initiative Update training to reflect current best practice in quality improvement science Promote and advise on the meaningful use of data and information to prioritise and measure improvements Promote the use of research evidence and national and international guidelines for improvement System Quality Improvement Support participation in national improvement collaboratives and directly support the delivery of high impact improvement projects locally, by providing advice, coaching and mentoring to the people who take part in the projects Encourage and facilitate practitioners and teams to publish and spread their own work, through local, regional and national networks and the academic literature and conferences With the QI team, plan and deliver engagement events, including an annual regional QI conference Financial and Organisational Responsibility signatory for payments for training venues, catering and seed funding for projects Support their managers to make efficient and effective use of resources. Ensure resources are used in a m



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