Retail Sales Advisor

6 months ago

Bury St Edmunds, United Kingdom Brewers Decorator Centres Full time

**Retail Sales Advisor**

**Bury St Edmunds**

**20 hours per week**

**Working pattern: Wednesday, Thursday & Friday 1pm to 5pm and every Saturday 8am to 5pm**

**Salary £12,627.56 annum plus pension and company benefits**

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor, to join the team at our Brewers Decorator Centre in Bury St Edmunds, to provide exceptional service to customers in store. You will play a vital part in helping serve customers and keeping the branch running smoothly. Experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

With a prime location on the outskirts of the picturesque Bury St Edmunds, our store is conveniently located on the Moreton Hall industrial estate, nestled in next to other retailers and shops alike. There is great access by bus from the town and parking on site. The branch offers an extensive product range of both trade and designer paints as well as a well-stocked showroom featuring a comprehensive selection of wallpaper pattern books and all other decorating sundries our customers need to get the job done. Brewers are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. Store opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm.

A family run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As a Retail Sales Advisor with Brewers, some of your responsibilities will include**:

- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for to join our team:

- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person

**In return we offer a comprehensive benefits package consisting of**:

- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service (pro rata for part time)
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme through Retail Trust which includes a Virtual GP service that is accessible to colleagues, partner/spouse and children
- Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant

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