Receptionist/office Administrator
2 weeks ago
Innovation Pharmacy are looking for an organised receptionist/admin staff needed for our pharmacy based in Sunderland. Immediate start. Must be organised and have fast accurate Data Entry skills.
9AM TO 6PM - FLEXIBLE
OPTIONAL WEEKEND WORK
Training to level 2 dispensing assistant.
Rapidly growing independent pharmacy retailer.
Chance of progression into other job roles.
**Key Responsibilities**
- To select and label pharmaceutical products in accordance with a prescription by following Standard Operating Procedures (SOPs) and complying with all legal requirements.
- To ensure the safe and correct transfer of dispensed items to patients.
- To accurately maintain Patient Medication Records (PMR) to ensure patient safety and in accordance with data protection requirements.
- To identify medicine related problems or queries and bring these to the attention of the pharmacist.
- To answer queries on the supply and availability of medicines, where it is within your competence.
- To receive stock in accordance with SOPs.
- To ensure the safe and appropriate storage of medicines.
- To assist with stock control and the maintenance of reasonable stock levels within the retail environment.
To assist with service provision to care homes including the preparation of Monitored Dosage Systems.
- To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.
- To select and recommend suitable products and provide advice on their correct use.
- To provide advice on leading a healthy lifestyle.
- To refer to the pharmacist when appropriate.
- To assist with the engagement of patients onto advanced services such as NMS, Flu vaccines, BP checks.
- To maintain an up-to-date knowledge of medicines and minor ailments by reading journals, product information and training resources. To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by the pharmacist.
**Personal Specification**
- Good attention to detail and high levels of concentration.
- Excellent communication and customer service skills.
- Excellent team working skills.
- High level of IT literacy.
- A warm and friendly but professional attitude towards customers.
- An ability to respond to medical queries in a sensitive and professional manner.
- Experience of working in a retail environment (desirable).
- Experience of handling money and maintaining finance records
**Job Types**: Full-time, Permanent, Apprenticeship
**Salary**: £10.00-£12.00 per hour
**Benefits**:
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Work Location: In person
Reference ID: Inno Dispenser FT-PT
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