Operations Officer

3 weeks ago


Hounslow, United Kingdom DG Partnership Ltd Full time

**Operations Officer - £30,000 to £35,000 depending on experience + Benefits - Hounslow, London**

**The Role
Are you a sharp-minded, go-getter looking to advance your career? Do you possess previous working experience within a freight forwarding company? If so, we’d like to hear from you.

We have an excellent opportunity for a logístically minded individual to join a thriving transportation organization specializing in air travel. You will become a part of the London branch providing excellent customer service experience from start to finish,including quotes, preparing documentation, arranging shipment/deliveries, invoicing and all other functions as required.

**Key Responsibilities:
The key responsibilities of an Operations Officer include, but are not limited to:

- Arranging shipments from start to finish.
- Receiving orders from various channels, agents & customers.
- Quotations to current and potential customers.
- Prioritising shipments; routine, critical & AOG.
- Booking shipments with airlines
- Raising job files and the appropriate paperwork. Air way bills
- Ensuring the shipments follow the correct shipping procedures (post flight).
- Creating invoices in the system.
- Create new customers profiles in the system.
- Outstanding debtors list in cooperation with admin.
- Assisting the Finance department when needed.

**The Person
The key skills and qualities of an Operations Officer are:

- Previous working experience within an Air Freight Forwarder.
- Knowledge of time critical traffic.
- Knowledge of customs entries.
- Good geographical knowledge.
- Ability to build and maintain good working relationships with clients and colleagues.
- Hands on approach to teamwork.
- Attention to detail and problem-solving skills.
- Willing to work in shifts evening and weekend (this is from home).



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