Service Office Junior

3 weeks ago


Amersham, United Kingdom Forkway Full time

**Location: Forkway - Amersham, HP6 6JQ**

Duties would include but not be limited to:
Service administration - handling customer calls for equipment breakdowns, handling engineer calls and logging jobs on the system and managing job processing leading to invoicing customers.

Parts Administration - handling engineer calls, parts inventory, preparing estimates including interaction with the customer to follow up.

Short-term hire/transport - handling customer calls/enquiries, assisting with sourcing hire equipment, organising transport, creating hire contracts and booking equipment in and out.

General office support - maintaining filing systems, creating, maintaining and entering/updating and analysing databases, meeting and greeting customers visiting the branch.



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