Technical Supervisor
3 days ago
**EY119 Technical Supervisor**
**Location: Andover**
**Salary: £35,000 to £45,000 per Annum + Company Vehicle**
**Overview**:First Military Recruitment are currently supporting our client in the search for a Technical Supervisor.
**Duties and Responsibilities of a Technical Supervisor**:
- Technical site and customer management.
- Assist field-based teams in the delivery of HVAC projects.
- Attend site surveys and assist the sales team with technical design of temporary solution.
- Provide technical and practical support to engineers.
- Quoting works giving detailed RAMS documents for clients and the sales team.
- Ensure labour resources are planned, work with the operational team and coordinate projects.
- Keep daily check on labour resourcing to ensure smooth running of jobs and maximise efficiency of labour onsite.
- Assist in the development of new HVAC products, project manage in house boiler build programme.
- Provide supervisory role to site staff, directing and managing staff directly.
- Develop team building ethos and lead by example.
- Encourage effective communication between management, office-based staff and on-site engineers/sales team.
- Communicate with customer ensuring customer satisfaction is maintained and site interruptions/disturbances managed and minimised.
- Ensure customers are kept aware of work progress and any difficulties or changes that effect time, cost or quality.
- Drive delivery of commercial agenda to hit company objectives at customer level.
- Key liaison between sales team and operational team, ensuring smooth transition from commercial to operational/technical and essential project management to maximise job profit and ensure customer satisfaction.
- Support production of job-by-job RAMS documentation to ensure high standard of delivery and health and safety standards.
- Support technical standards and operational policies across every element of the business; from site survey to off hire.
- Key support of sales to operational delivery including ownership of site survey process and standards, to operational delivery.
- Support with commercial guidance and strategy to drive sales objectives through both senior and junior internal stakeholders.
- Planning and management of all installation projects.
- Support the design, planning, costing, building and implementation of boiler plant into the company hire fleet.
- Support specification and procurement of chiller, air conditioning, heating and dehumidification plant for implementation into the company hire fleet.
- Support investigation of new product design and development.
- Contribute to the agenda for management and maintenance of existing plant hire fleet to ensure commercial viability and pursuit of key company USP’s.
- Support implementation and execution of product and process training for all hire products; including service and maintenance protocols, installation and commissioning guidelines and features/benefits training.
- Ownership of technical standards and operational policies across every element of the business; from site survey to off hire.
- Accountable for review and development of the RAMS process, including the monitoring and review of all RAMS documents prepared by the Technical Support Team.
**Skills and Qualifications**:
- NVQ 3 in relevant M&E discipline (or equivalent).
- Recognised Health and Safety training.
- Proven track record delivering high levels of customer satisfaction.
- Good practical and working knowledge of commercial heating / cooling systems.
- Good knowledge of quality assurance systems.
- Excellent people management skills.
- IT literate with packages such as Microsoft Word and Excel.
- Full driving licence.
- Gas qualification and experience.
- F Gas experience.
- NVQ 3 in relevant M&E discipline (or equivalent).
**Location: Andover**
**Salary: £35,000 to £45,000 per Annum + Company Vehicle
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