Supported Housing Officer

3 months ago

South London, United Kingdom The Hyde Group Full time

**South London: Covering Southwark, Greenwich, Lambeth areas**

**Up to £28,000 per annum plus paid business mileage**

**Own Vehicle Required**

Hyde is looking to recruit a Supported Housing Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Supported Housing Officer at Hyde, you will be working within the Specialist Housing team to oversee and maintain housing services for our customers who require additional support to live independently. The role works closely with support providers to ensure all customers are provided safe, comfortable, and suitable living environments for their individual needs, ensuring their wellbeing, and promoting their independence.

**Responsibilities**
- Completing comprehensive monthly property inspections of the communal areas, ensuring that repairs and risks are reported.
- Conducting Health & Safety and Fire Safety compliance checks.
- Housing management and housekeeping fire risk actions, ensuring comprehensive audit trails and evidence of completions.
- Ensuring the wellbeing of customers, conducting weekly wellbeing calls and visits as necessary.
- Point of contact for customers in relation to any matters pertaining to communal services, including cleaning and grounds maintenance, building decorations, repairs, maintenance, tenancy and ASB.

**Skills and Experience Required**
- Driving licence and access to own vehicle
- Have experience in housing management, social work, or a related field, with an understanding of supported living concepts.
- Have good communication and interpersonal skills, including empathy, for engaging with a diverse range of stakeholders.
- Have strong organisational and time management skills to manage multiple tasks effectively.
- Understand housing regulations, care standards, and best practices.

**Benefits**
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

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