Receptionist and Team Administrator

4 months ago

Amersham, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

This is a busy, varied, autonomous role working within an established plastic team, and we all work together to give the patient the best service we can within the parameters that are set.

We have an established plastic team of motivated and enthusiastic people within the Surgical management team and we are looking for another like-minded colleague to join us. The position of the Skin Centre Admin post is a varied role in a very busy and demanding environment. You will provide support to a number of plastic consultant clinics and theatre lists.

This is an autonomous role, working for Plastics at Amersham Hospital, and requires closely working with Consultants and Service managers and other colleagues. Calm and efficient communication with the patients /plastic team, ensuring all duties have been followed, will ensure a positive experience for them.

It is a responsible job, but with many different facets and would suit a cheerful and organised person who enjoys communication with everyone - no two days are the same and the team are all working to the same result which is putting the patient first and giving them a positive journey through a difficult time.

Previous applicants need not apply.
- To greet patients and dealing with queries.
- To provide a comprehensive administration, booking and appointment service and ensure compliance with waiting time targets.
- To complete administration tasks and input information on to electronic record systems following trust guidelines.
- To liaise with the clinical teams to support the delivery of services across Buckinghamshire.
- To provide admin support across services in the Administration Hub as required.
- To undertake any other appropriate duties as directed by the service.
- To order and maintain stock levels
- To manage the electronic bed board of patients being admitted for surgery within the Amersham plastic surgery skin centre.
- To prepare all documentation for patients being seen within the Amersham plastic surgery centre.

What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

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