Gtm Effectiveness Executive

2 days ago

Farringdon, United Kingdom LexisNexis Full time

Overview

The GTM Analyst plans and coordinates projects to improve the operational efficiency and effectiveness of the Go-To-Market (GTM) function.

Key Responsibilities
- Support the Head of Sales Operations in reviewing and formulating market strategy, generating GTM input into business planning cycles and otherwise representing GTM among the rest of the business
- Autonomously deliver monthly Cancellation Analysis:

- liaise with Finance for cancellation data, interrogate CRM to determine cancellation reasons, conduct exit interviews with customers, produce materials for circulation and be the owner of the analysis for the broader business.
- Generate regular cancellation analysis summary for presentation to SLT and responding to queries / additional information requests as required. Conduct additional analysis as required either to support regular review or as requested for particular strategic objectives
- Support Head of Sales Operations in reviewing and assessing GTM processes and workflowsacross the account management and business development teams and workflows. Use analysis to identify improvements to help drive productivity and work with Head of Sales Operations to implement
- Support Head of Sales Operations in identifying and implementing system enhancements to improve GTM workflow, CX and ability to make data driven decisions
- Working with GTM people managers to implement new tools and solutions to improve the effectiveness and performance of their teams
- Work with Head of Sales Operations and GTM leadership to identify key performance metrics for GTM teams, design and deliver regular reporting to keep track of metrics in agreed style and cadence
- Deliver insight from data and observation of GTM processes, produce presentations and data extracts. Working with Finance & Data teams to help inform data driven decisions for wider GTM community, including Head of Sales Operations & Director of GTM Effectiveness
- Support GTM effectiveness management team in completing needs analysis, leading on the method to gather feedback and the analysis and prioritization of resulting comments.
- Proactively drive thought leadership and idea generation within GTM
- Support the Head of Sales Operations with other specific projects on an ongoing basis (including smaller inbound requests and projects from the broader GTM community)
- Project manage elements of the delivery of the GTM 5 Point Plan and key internal GTM projects to ensure timely and measurable delivery
- Take ownership of specific projects to improve GTM Effectiveness and CX (e.g. our approach and process to selling BIS solutions)
- Act as key liaison point to operations team when implementing new GTM projects & methods of going to market e.g. Bar Partnership
- Work closely with Head of Customer Experience to manage projects that will generate improvements to CX metrics

Key Skills Required- Essential
- Exceptional verbal and written communication skills, able to influence stakeholders throughout the business
- Educated to undergraduate degree level at respected university (Russell Group or equivalent). Analytical or quantitative degree an advantage (Economics, Engineering, STEM, Stats or Data / Computer Science)
- Strong numerical and problem solving skills
- Experienced and capable analyst, confident Excel user and some experience / interest in advanced analytic techniques (SQL, Tableau, PowerBI, Smartsheet)
- Strong MS Office skills (Powerpoint and Word) and effective corporate communication - able to derive simplicity from complexity
- Time management / organisational / stakeholder management skills
- Excellent judgement and strong commercial acumen; proactively seek opportunities to drive bottom-line value
- Commercial decision-making; confidence to support decision with rationale
- Good interpersonal and collaborative skills, ability to work across all levels of internal organisation
- Ability to and experience of engaging with customers
- Understanding of internal systems and processes an advantage

  • Executive for Front Office Transformation

    21 hours ago

    Farringdon, Greater London, United Kingdom Avance Consulting Full time

    About Avance Consulting:We are a leading consulting firm specializing in Front Office Service Transformation & Contact Center portfolio. Our mission is to help our clients achieve significant improvements in their contact center operations through innovative strategies, cutting-edge technology, and expert knowledge.Job Description:As a Market Development...

  • Market Development Executive

    2 days ago

    Farringdon, United Kingdom Avance Consulting Full time

    Market Development ExecutiveThe Front Office Service Transformation & Contact Center portfolio leader will lead an exciting and critically important strategic initiative for client's Financial Services Continental Europe BU. If you have deep understanding of the contact center strategy and operations in Banks and feel it is ripe for disruption we want to...

  • Sales Executive

    2 weeks ago

    Farringdon Without, United Kingdom CV-Library Full time

    Sales Executive - London (Hybrid) £100,000-£120,000 + 15% cash flex bonus + 20% uncapped bonus My client is a global IT services and consulting company. They are on the hunt for a French speaking Sales Executive to aid their clients to transform their contact centre operations. This role is purely new business, you will not be managing any...

  • Team Administrative Assistant

    5 days ago

    Farringdon, United Kingdom RELX Full time

    Administrative Assistant to Director of Tax Markets, Tax Markets Management Team, GTM Management Team - Hybrid working Main Purpose of the role: Proactive, highly efficient and able to perform executive level administrative functions requiring confidentiality, initiative and sound judgement. Work is generally cascaded down from senior levels, responsible...

  • Market Development Strategist

    2 days ago

    Farringdon, Greater London, United Kingdom Avance Consulting Full time

    Job Title: Market Development StrategistWe are seeking an experienced Market Development Strategist to lead our Front Office Service Transformation & Contact Center portfolio. This is a critical strategic initiative for our Financial Services Continental Europe BU. If you have a deep understanding of contact center strategy and operations in Banks, we want...

  • Pizza Executive

    3 weeks ago

    Farringdon, United Kingdom Canopy London Full time

    At Canopy by Hilton London City, we are looking for a skilled Pizza Executive to join our culinary team. As a key member of our kitchen operations, you will be responsible for supporting the seamless running of our kitchen.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced...

  • Marketing Executive

    7 months ago

    Farringdon, United Kingdom Save the Children Full time

    Save the Children UK has an exciting opportunity for a **Marketing Executive (Loyalty), **with direct marketing experience, who is keen** **to deliver effective retention and income growth marketing campaigns, to join our Public Income and Engagement team. **Please note: This role is London based with an expectation to be in our Farringdon office once a...

  • Administrative Assistant

    1 week ago

    Farringdon, United Kingdom RELX Full time

    **Job Description**: - Administrative Assistant to Director of Tax Markets, Tax Markets Management Team, GTM Management Team- Hybrid working - Main Purpose of the role:- Work is generally cascaded down from senior levels, individuals would be responsible for planning and organising their own workload in order to achieve agreed objectives and deliverables.-...

  • Administrative Assistant

    1 week ago

    Farringdon, United Kingdom LexisNexis Full time

    **Job Description**: - Administrative Assistant to Director of Tax Markets, Tax Markets Management Team, GTM Management Team- Hybrid working - Main Purpose of the role:- Work is generally cascaded down from senior levels, individuals would be responsible for planning and organising their own workload in order to achieve agreed objectives and deliverables.-...

  • Public Affairs Executive

    3 days ago

    Farringdon, United Kingdom CV-Library Full time

    Public Affairs Executive - Full-time, Permanent Position Farringdon, London £40,184-£42,298 About us: Metropolitan Thames Valley (MTVH) was built on a simple mission - to give our residents a safe, secure and affordable home, and the chance to live well. That is as true today as it was in the 1950s, when founder Molly Huggins established...

  • Resident Communications Executive

    3 days ago

    Farringdon, United Kingdom CV-Library Full time

    Resident Communications Executive - Two Full-time, Permanent Positions Farringdon, London £40,184-£42,298 About us: Metropolitan Thames Valley (MTVH) was built on a simple mission - to give our residents a safe, secure and affordable home, and the chance to live well. That is as true today as it was in the 1950s, when founder Molly Huggins...

  • Public Affairs Executive

    1 week ago

    Farringdon, United Kingdom CV-Library Full time

    Public Affairs Executive - Full-time, Permanent Position Farringdon, London £40,184-£42,298 About us: Metropolitan Thames Valley (MTVH) was built on a simple mission - to give our residents a safe, secure and affordable home, and the chance to live well. That is as true today as it was in the 1950s, when founder Molly Huggins established...

  • Resident Communications Executive

    1 week ago

    Farringdon, United Kingdom CV-Library Full time

    Resident Communications Executive - Two Full-time, Permanent Positions Farringdon, London £40,184-£42,298 About us: Metropolitan Thames Valley (MTVH) was built on a simple mission - to give our residents a safe, secure and affordable home, and the chance to live well. That is as true today as it was in the 1950s, when founder Molly Huggins...

  • Digital Marketing Executive

    1 day ago

    Farringdon, United Kingdom Avance Consulting Full time

    Job DescriptionTheDigital Marketing MDEwill lead an exciting and critically important strategic initiative. If you relish working and engaging with great brands in Financial Services and aiding the Financial Services CMOs with their growth agenda we want to meet you! If you believe in the opportunity to drive better marketing outcomes leveraging the power of...

  • Assistant Business Executive

    3 months ago

    Farringdon Without, United Kingdom CV-Library Full time

    Assistant Business Executive Would you like to be part of Vital Energi’s 5-year Strategy of Growth? The Opportunity If so, an exciting opportunity has arisen to join Vital Energi as a Assistant Business Executive supporting day to day administration duties at our London office based in Holborn. Our office in London is a busy and vibrant environment...

  • Assistant Business Executive

    4 weeks ago

    Farringdon Without, United Kingdom CV-Library Full time

    Assistant Business Executive Would you like to be part of Vital Energi’s 5-year Strategy of Growth? The Opportunity If so, an exciting opportunity has arisen to join Vital Energi as a Assistant Business Executive supporting day to day administration duties at our London office based in Holborn. Our office in London is a busy and vibrant environment...

  • Marketing Supervisor

    2 months ago

    Farringdon, United Kingdom CV-Library Full time

    Global Beauty company are looking for a dynamic and experienced Marketing Supervisor to lead their small but very effective team. Hybrid working! This skilled Marketing Supervisor will lead the marketing team to create and execute impactful messaging across various platforms. This role involves developing promotional copy, overseeing event planning, and...

  • Donor Engagement Coordinator

    3 weeks ago

    Farringdon, United Kingdom SAVE THE CHILDREN-5 Full time

    Job DescriptionAs Donor Engagement Coordinator, you will play a crucial role in shaping the future of Save the Children-5's mid-value programme. You will work closely with our Loyalty and Philanthropy teams to develop seamless supporter journeys that foster increased engagement and progression to higher-value segments.Key responsibilities include planning...

  • Legal Services Manager

    3 weeks ago

    Farringdon, United Kingdom Insight Select Full time

    Job DescriptionIn this challenging and rewarding role, you will be responsible for leading the Legal Services team at Insight Select. The ideal candidate will have a strong background in housing management litigation and experience working with social housing clients.About the RoleLead and manage the Legal Services (Litigation) team, demonstrating...

  • Marketing Strategy Specialist

    3 weeks ago

    Farringdon, United Kingdom SAVE THE CHILDREN-5 Full time

    About the RoleIn this dynamic and collaborative environment, we seek a highly skilled Marketing Strategy Specialist to join our team. As a key player in driving mid-value income and engagement growth, you will develop and execute innovative marketing campaigns that foster meaningful connections with supporters.With a strong background in attracting,...