Training Admin

4 weeks ago


Watford, United Kingdom JRL Group Full time

**Training Admin**:
**JRL Group - Borehamwood**:
**Contract**:Permanent**
**Salary**:
**Job description**
**Training & Development Administrator**
**Reports to: Training & Development Lead**
**Location: Head Office, Borehamwood**

**Hours: Mon - Fri (08:00 - 17:00)**

**Description**

The purpose of this role is to provide administrative and organisational support to the Training & Development (T&D) team to ensure timely, efficient and engaging delivery of all training and development programmes and activities.
Working closely with the T&D Lead, T&D Manager and T&D Coordinator, this role will support the implementation of the department’s strategy with the main focus on:

- Becoming a centralised and proactive function of the business that supports all its activities
- Setting up a training academy

**Key Responsibilities**
- Record and manage incoming and outgoing training correspondence
- Update training management systems ensuring high accuracy of all records
- Provide administrative and organisational support to the T&D team including issuing of certificates and assisting with the booking and coordination of T&D activities, preparation of training materials and general administration
- Communicate course requirements with trainers, learners and suppliers with agreed timelines
- Provide a reliable point of contact for all training and development matters
- Occasional travel (with prior notice) may be required
- Carry out such other duties as may reasonably be required by the Manager

**Skills and competencies**
- Strong knowledge of MS Office programmes
- Ability to manage own workload to ensure deadlines are met
- Managing relationships with internal and external stakeholders
- Personal effectiveness - utilising own energy, skills and motivation to achieve goals
- Effective interpersonal skills (verbal and non-verbal communication, ability to handle conflict, ability to handle difficult conversations, teamwork, empathy, listening, positive attitude)
- Commitment to continuous upskilling and lifelong learning


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