Reception and Patient Sales Advisor
6 months ago
**Reception and Patient Sales Advisor at Shirland Dental Practice**
**Position**: Reception and Patient Sales Advisor
**Salary**: £15/hr
**Hours**: 40-48 hours per week
**Location**: 142 Shirland Road, London W9 2BT
**Schedule**: Monday to Friday
**About Us**: Shirland Dental Practice, located in the vibrant Maida Vale area of London, is renowned for its exceptional dental care and friendly atmosphere. We offer a comprehensive range of dental services including general dentistry, cosmetic dentistry, orthodontics, and preventive care. Our practice is committed to providing high-quality dental care in a welcoming environment, ensuring both our patients and team members thrive.
**Role Description**:
- Manage the reception area, ensuring a professional and welcoming environment
- Convert and manage patient leads for new and existing patients
- Handle general reception duties including answering phones, booking appointments, and managing patient records
- Perform end-of-day tasks such as locking up and cashing up
- Provide exceptional customer service to all patients
- Maintain accurate records and ensure confidentiality
- Proactively identify opportunities to enhance patient experience and increase sales
**What We Offer**:
- Competitive salary with opportunities for overtime
- 28 days leave
- Birthdays off
- 30% off dental treatments
- Frequent staff events
- Career progression and professional development
- Supportive and friendly working environment
- Prime location with easy access to public transport
**Requirements**:
- At least 2 years of sales experience
- Excellent customer service and communication skills
- Strong attention to detail
- Ability to work well in a team and independently
- Proactive and enthusiastic approach to work
**Join our team and be part of a practice that values growth, teamwork, and exceptional patient care.**
Pay: From £15.00 per hour
Expected hours: 40 per week
**Benefits**:
- Additional leave
- Company events
- Store discount
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 2 years (preferred)
- Sales: 2 years (required)
Work Location: In person
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