Customer Service Representative

4 weeks ago


Orpington, United Kingdom Contact Centre Recruitment Full time

**Customer Service Advisor**

**Location: Orpington**

**Salary: £22,000 - £24,000**

**Working hours: 9:00am-5:30pm with 1 hour for lunch and 5pm finish on Fridays.**

Our client is an online fast-growing company looking for a new member to join the Customer Service Team. Their planned growth for 2023 is huge and are looking to build only the best team to help reach this goal

**The Role**
- Answer all help desk calls, mainly from existing customers cancelling subscriptions and keeping a log of the customer details and cancellation reasons.
- Going forward the helpdesk will also assist new customers with setting up accounts over the phone also, including taking payment details and explaining the different membership options.
- There may also be some small customer complaints to deal with or escalate to another team.
- You would be required to commit to training for at least 3 full days on your first week in our head office which is based in Orpington, BR5.

**Benefits offered**

Competitive Salary

20 days holiday + bank holidays

Pension

Future development/Promotional opportunities

Commission Plan after probation

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Have you hade experience working with a call centre environment?

Work Location: In person



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