Head of Complaints Operations

**What is the opportunity?**: To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wrong. The role is critical to how the Bank responds and addresses the issue and is a key driver behind...

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

Job Description: Head of Operations THE GLADSTONE WAY It's not WHAT we do, it's WHY we do it! At Gladstone, our purpose is a simple one - we’re here to make the UK fitter and healthier. We do that though innovating and developing end to end technology solutions for the health and leisure industry so they can support more of their customers be more...

**Details**: **Reference number**: - 354770**Salary**: - £54,043- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer- UKRI Band F**Contract type**: - Fixed term**Length of employment**: - April 2025**Business area**: - IUK - Business Services**Type of role**: - Business Management and...

**We’re looking for two new Head of Clinical Operations!** **Salary**: £52,530 pa +LWA if applicable Location: We operate a hybrid model and the postholder will be expected to be based in one of our offices or clinical locations for a minimum of two days per week. Closing date: Friday 10 February Brook is at the forefront of providing sexual health and...

**We are thrilled to be seeking a brand new Head of Operations to take up a pivotal role across our Southwest Region within our business!** - Paying a salary circa £60,000 per annum - Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 15% of your salary - 33 days annual leave including bank holidays - Plus an additional day...

**Interim Head Of Marketing**: **Job Role: Interim Head of Marketing** **Location: Solihull (Hybrid/Remote)** **Status: Full time or part time (Flexible) - 12 month (Fixed term contract)** We are seeking a highly skilled and motivated individual with a background in technology marketing to join our team as an Interim Head of Marketing. This is a...

_Thread and Tonic is a revolutionary sustainable luxury brand developed by British designers, using 100% ethically sourced materials and incorporating next-level material technologies. Our products are made by master artisans with 70+ years of experience and designed using the highest quality of recycled and biodegradable materials, to be sustainable and...

**About Us** Committed to making a difference, InDebted was founded to change the world of consumer debt recovery for good. We're disrupting a broken industry and creating a better way for businesses to recover debt - where the customer comes first. We’re a global, digital first and customer-obsessed team of over 270 people, living and working across 5...

Description Head of Service OperationsLocation: Cambridge, UK Clearance Requirements: High level of security clearance (SC)UNLEASH YOUR POTENTIALEverything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our...

International benefits are a quickly growing area of our business and a form a key element of the exciting journey which Engage Health Group is on. We are looking for a Global Partnerships lead to develop and execute a strong partnership strategy to maximise the opportunities we have to continue scaling our business. Engage Health Group Ltd is an...

ABODUS Student Living are looking for a Head of Systems to join our growing central team to provide support to our operational sites and head office support teams. The post holder will be a proficient and experienced individual to lead on implementation of Star Rez and new systems including multi functions, multi sites and skill sets across UK, develop...

Exciting Opportunity for an experienced Head of Continuous Improvement This position is Home based in the UK, on a full-time permanent basis. Reporting directly to the Service Delivery Senior Manager. Do you have an ambitious vision for the future, dedicated to transforming how customers and business interact through contact centres? Not Only will you be...

**Role Title: Head of Commercial (Inside**IR35)** **Contract Term:12 Months** **Contracting Authority: DWP** **Location: Hybrid London, Manchester, Glasgow, Blackpool, Sheffield, Leeds, Cardiff or Newcastle Upon Tyne -2 days in the office and the reminder working from home** We are currently creating a pipeline for an upcoming opportunity for a Head of...

Position: Operations ManagerJob Type: Temporary. Minimum of 9 months Maternity Cover – starting in Aug 2024, with potential to extend if the maternity leave is extendedDepartment: Operations TeamReporting to: Head of OperationsDirect reports: NoneLocation:Main office is North London / Role is remote workingDate updated: April 2024What we are looking for :A...

**Remote** **£50 000 - £60 000 incl. OTE** **About Sleek** Sleek is on a mission to revolutionise how entrepreneurs register and run their businesses. We want to give small business owners the tools they need to gain peace of mind and focus on what they do best - growing their business. Founded in 2017 and head-quartered in Singapore, we are a team of...

It's fun to work at a company where people truly believe in what they are doing! **Job Description**: Epiq’s Legal Business Advisory team is seeking a highly motivated, entrepreneurial individual to join our team of legal operations experts in the role of Senior Legal Operations Consultant. Epiq’s LBA group is well-known and recognized for our strong...

Are you a leader passionate about helping customers achieve their desired outcomes? Nezasa is a Swiss TravelTech scale-up with offices in Zurich, Lisbon, and Santiago de Chile that empowers travel brands all over the world. We're looking for a Head of Customer Success to join our team and lead the charge in delivering exceptional customer experiences. As...

Remote role with travel to attend meetings once a week As Head of Business Solutions you’ll be: - An expert user of internal business systems by understanding all of their functionalities and possibilities. - Owning the overall solution discovery collection and analysis of business requirements, verification, design, and develop IT technological and...

Management Level E Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our...