Outpatient Receptionist
1 month ago
Outpatients
Based predominantly Hillingdon Hospital but may on occasion be asked to cover Mount Vernon Hospital
Receptionist
37.5 hours per week
We are now seeking an experienced receptionist to join our friendly and professional Outpatient service.
Outpatient service is a busy and friendly place to work; it is across seven areas and applicants will rotate between all outpatient areas as required. The working hours are Monday to Friday from 08:00 to 17:00 with one evening shift of 20:00. You may be required to cover some weekend clinics on a rotational basis.
Our local patient surveys and friends and family test praise our reception staff as being caring, professional and welcoming. Our services cover the full spectrum of clinics including minor surgery, medical, surgical clinics. Our focus is on providing an exceptional patient experience, delivering excellent customer care to patients and their families, we aim to see patients within half an hour of their appointment time and if this is not possible then receptionists have to communicate any delays to patients to lessen their anxieties.
Working with us offers experience in developing customer care skills, working with a multi-disciplinary team, multi-cultural patient group and offers training in relevant IT systems.
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