Head of Food

4 weeks ago

Aberdeen, United Kingdom ASM Global Full time

Head of Food & Beverage - P&J Live, AberdeenASM Global are world leaders in the management, delivery and execution of live events and entertainment, boasting some of the highest profile and flagship venues, theatres, stadiums, and exhibition centres of their kind.

Opened in September 2019, P&J Live is the largest event complex in the North of Scotland, boasting world-class conference and exhibition facilities for organisers and delegates across the globe, all sustainably powered by local, renewable energy sources.

The £333m venue replaced the Aberdeen Exhibition Conference and Centre (AECC) with 48,000 square metres of multi-purpose event space, and boasts world-class conference and exhibition halls, a superior arena, spacious hospitality boxes and a high-end restaurant.

P&J Live is operated and managed by ASM Global, the largest venue operator in the world, which leverages the experience of managing and operating venues to provide consulting advice to owners, to deliver world-class venues.

POSITION PURPOSE

The Head of Food & Beverage is responsible for the overall running of the Catering department in the venue, driving quality and service standards to the highest level and promoting innovation and product development whilst maintaining a close control of costs both product and labour.

This individual will act as the champion for the development of the F&B team ensuring that the culture of the team reflects the wider venue team and be an integral member of the Senior Management team.

KEY RESPONSIBILITIES
- As Head of the F&B department, contribute to the venues’ strategic plans and objectives and be a member of the Senior Management Team.
- Provide inspired and effective direction and leadership for the food and beverage department.
- Assist with the development of, and deliver, the business plan by helping to optimise all revenue streams and maximising cost efficiencies.
- Ensure that the food and beverage SOPs are implemented and adhered to.
- With the Managing Director and the Finance Director, set and monitor budgets, ensuring the department’s ongoing financial viability.
- To ensure the food and beverage operation achieves financial targets of revenue and profit.
- To develop, train, lead and supervise the food and beverage team at events and oversee all activities within the food and beverage department including;
- cash controls
- stock control
- food quality
- health and safety
- food safety
- hospitality
- retail
- subcontractors
- conference & events
- introduction and compliance with SOP
- To oversee the recruitment and develop the food and beverage team.
- Manage all administrative duties including cash handling, stock taking and accurate stock management including month end reporting
- To plan and accommodate the food and beverage offer for events and ensure that all areas are set up for forthcoming events overseeing the F&B departments to ensure that all elements are in place.
- Oversee the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters and work at other venues as required.
- To ensure effective management of concession bar areas, ensuring stock rotation, cleaning and suitable levels/ranges of stock are in place.
- To ensure a high level of hospitality service is delivered across a restaurant environment and hospitality suites.
- Implement and ensure compliance with health and safety and food hygiene regulations.
- To optimise all food and beverage revenue streams and seek new ideas, innovations and ways of working to reduce cost and to adapt to changing market trends, as well as a changing financial or operating environment.
- To oversee the management and relationship of relevant vendors/sub-contractors.
- Provide analysis reports including flash sales and wage costs.
- Management of EPOS and PDQs.
- Assist the DPS in upholding the licensing objectives and any specific licensing conditions.
- Manage constructive relationships, where relevant, with key stakeholders, contractors, clients, customers, and colleagues.
- Any other relevant duties assigned by the Managing Director.

PERSON SPECIFICATION
- Minimum of five years working in a senior role in a similar, high volume, customer focused venue.
- Holder of a Personal Licence.
- Knowledge of the local and regional entertainment offers and venues.
- Sound knowledge of budgeting, stock and margin control.
- Experience in the management of statutory requirements.
- Excellent leadership skills and the ability to operate unsupervised and work on their own initiative and problem solve.
- Have a thorough understanding of food hygiene and health and safety regulations and hold basic food hygiene certificate.
- Excellent cash handling & stock controlling experience.
- Experience of providing excellent customer care.
- Experience of budget management
- Experience of working with staff at all levels throughout a company.
- Proven IT experience.
- Smart appearance an

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