Administrator - Camden Integrated Children's

2 weeks ago


London, United Kingdom Central and North West London NHS Foundation Trust Full time

We are looking for you to work in our warm and friendly administrative team, to provide comprehensive, high quality administrative and information support to Camden MOSAIC Children’s Services based at Kentish Town Health Centre, Health Support Services for Vulnerable Children, based at Crowndale Health Centre. Alongside other colleagues, you would provide administration support across our integrated team. This job offers a hybrid of on-site and virtual working.

If you are appointable but not successful in being appointed to this role, would you like to be considered for any other similar roles in Camden? If so, please add into your supporting statement.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Are you a driven and pro-active administrator with experience working in the NHS or similar healthcare setting? We are seeking to recruit you to our Children's Services Clinical Teams based at the Kentish Town and Crowndale Health Centres. The post-holder will be responsible for providing essential administrative support to the team including:

- Managing bookings for clinics and groups
- Data Entry
- Reception cover
- Incoming calls
- Processing referrals

Your work will be a key part of the quality of our service, and the experience of our patients and their families. You will need to be a compassionate and empathetic person who has experience of dealing with members of the public as well as staff from other organisations such as Local Authorities and Hospitals. You'll be someone who embraces inclusive principles and is a good communicator. Knowledge of NHS patient record systems is desirable, previous use of SystmOne an advantage.

We’re passionate about delivering first-class patient-centred, safe and effective care in our clinic at Kentish Town Health Centre and Crowndale Healthcare Centre. Patients are at the heart of everything we do.

Camden MOSAIC is a friendly, caring and stimulating place to work. We'll support you, train you and help you develop on your career journey. You will also be part of a diverse, inclusive and supportive team.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
- Sending, receiving and processing letters on behalf of the services
- Printing, scanning and uploading / filing documents - electronically and in paper files as appropriate
- Processing documents for Consultants on Dictate IT or other similar dictation software
- Maintaining and updating databases
- Sending reminders (to young people, families or other agencies) and following up where children are not brought to / do not attend appointments.
- Receiving and preparing IT requests and other similar requests for new starters for sign off by a manager
- Supporting the referral/appointment process through effective communication with all relevant parties; processing referrals, sending out appointment letters, booking rooms, arranging interpreters. Preparing any papers/files for clinics as required. Performing other relevant patient-related tasks on the electronic health record - e.g. updating demographics, marking shared care plans
- Booking equipment such as projectors and laptops, and providing technical support for meetings/training



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