Administration Manager Islington CDAT

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At Camden and Islington NHS foundation trust our staff and service users have worked closely to create a set of values that make sure people who use our services get the best possible chance of a rapid recovery.

We have 3 key priorities which are:

• Early and Effective Intervention
• Helping People to Live Well
• Research and Innovation

The cultural pillars that help us achieve our key priorities are:

• We value each other
• We are empowered
• We keep things simple
• We are connected

By coming to work at Camden and Islington NHS Foundation Trust you will be joining a Trust with a national reputation for research, where services recognise that research underpins its commitment to providing high quality and innovative clinical care.

As an applicant for this role, you are urged to demonstrate within your supporting statement a combination of evidence that reflects your competence to meet the job specification and provide examples of how C&I values are an integral part of the way you have and will continue to deliver service.

Job overview

This is an exciting opportunity for a highly skilled enthusiastic Administrator to develop Management skills. We are looking for someone to manage the Administrative team, and the systems in the Complex Depression and Anxiety Service (CDAT).

This is a newly created role and it is expected that as the organisation develops and changes, it may be necessary to vary the tasks and/or the responsibilities of the post holder. This will be done in consultation with the post holder and it is hoped that agreement can be reached to any reasonable changes.

All Trust employees are accountable, through the terms and conditions of their employment, professional regulations, clinical governance and statutory health and safety regulations, and are responsible for reporting incidents, being aware of the risk management strategy and emergency procedures and attendance at training as required.

All managers throughout the organisation have a responsibility to ensure that policies and procedures are followed, that staff receive appropriate training, that a local risk register is developed and monitored on a quarterly basis and any changes reported to the Clinical Governance Committee and Risk and Assurance Committee

The Trust operates in a multi-ethnic area. All members of staff are expected to take into account equalities in all areas of work

Main duties of the job

We are the Camden and Islington Services for Complex Depression and Anxiety Service, providing high quality assessment, treatment and support services for adults with mood disorders, based in the London Boroughs of Camden and Islington, provided by the Camden & Islington NHS Foundation Trust.

We are passionate about supporting adults, affected mood disorders and their carers and value the important role of our administration colleagues in our care pathways.

We are seeking to recruit an administration manager who is enthusiastic and motivated to help us deliver excellent mental health and care in the community.

As the administration manager , you will be responsible for the overall management, development and implementation of high-quality administration to the clinical services of CDAT. This requires you have highly developed prioritisation and organisational skills.

You will manage a team of administrators which requires you to have good communication skills and the ability to install a culture of continuous development. Previous experience in people management will be helpful.

If this sounds like the right opportunity for you, or to find out more, please contact Helen Middup, Service Manager, on Helen.middup@candi.nhs.uk .

Working for our organisation

Camden and Islington NHS Foundation Trust (C&I) provides high quality, safe and innovative mental health care to our patients in the community, in their homes or in hospital. We provide services for adults of working age, adults with learning difficulties, and older people in the London area. We currently deliver the majority of our care to residents in the London Boroughs of Camden and Islington. However, we also provide substance misuse services in Westminster, and a substance misuse and psychological therapies service to people living in Kingston. Our trust is also a member of University College London Partners (UCLP), one of the world's leading academic health science partnerships. In addition we have specialist programmes which provide help and treatment for: veterans living in London, young people caught in the cycle of gang culture, older people living with dementia and other age related mental health conditions. For more information, please access the following link:

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.

In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work.

Detailed job description and main responsibilities

CDAT offers treatment for a range of psychological problems, including anxiety and depression. The main hub is based at St Pancreas. The service is for all adults registered with a Camden and Islington GP.

All staff employed or seconded directly to Camden & Islington Foundation Trust regardless of the band or clinical grade will be required to work within the clinical and operational structures. The job description reflects the generic level of core competencies, skills and experience required to undertake the duties that are consummate to the band or grade.

1. JOB SUMMARY

The post holder will have responsibility for the overall management, development and implementation of high quality administration and site support services for CDAT including the maintenance of the Trust information management systems. He/she will have responsibility for ensuring the continued operational management of a team of administrative staff and will oversee the administrative services budget for the site.

The post holder will also take local responsibility (as the sites nominated health and safety co-ordinator) on a range of areas including the assessment and management of non-clinical risk, security and fire. The post holder will provide an effective and efficient secretarial and administrative service within one of the service lines that form the Foundation Trust.

The postholder will need to demonstrate a high level of prioritising and organisational skills and be able to use initiative to develop office support systems as required, and to organise their own workload to meet Trust and local requirements, adjusting priorities as necessary in negotiation with the department and administration managers.

The job will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as with service users and carers.

The postholder will be expected to identify threats to the service offered to service users or to the Trust and to contribute to improving systems and processes.

All administrative staff are expected to support the reception function by providing excellent customer service at all times.

Person specification

Education/Qualifications

Essential criteria

• Word processing, powerpoint, outlook & excel qualifications (ECDL) or equivalent experience
• Educated to Degree Level or equivalent proven level of knowledge or experience within administration management
• Interest in continuing professional development

Experience

Essential criteria

• Experience in liaising with a range of internal and external stakeholders
• Experience of Carenotes and Local Authority data structures and data collection methods.
• Significant experience in office administration
• Experience in preparing agendas, report writing and taking minutes
• Significant experience of working with databases, spreadsheets, graphs, charts and statistics

Desirable criteria

• Expert use of advanced Microsoft Office Products and Project Management tools.

Skills/Abilities

Essential criteria

• Ability to work to tight and conflicting deadlines with minimal supervision
• Ability to supervise staff and plan the work of others
• Able to build effective working relationships with staff at all levels
• Accurate entry and retrieval of information on database systems
• Excellent written and verbal communication skills
• Understanding of the needs of mental health service users
• Ability to work and use initiative on own and within a team

In line with NHS protocols, only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. We regret that it is not possible to contact all applicants for every vacancy. If you have not been contacted within 4-6 weeks of the closing date please assume you have not been shortlisted for the next stage

We reserve the right to close any vacancies from further submissions, when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. We are an employer committed to Equal Opportunities and Diversity, with a range of family friendly policies.

For more information please go to Camden & Islington NHS FT website.