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Health and Benefits Consulting Assistant
4 months ago
Are you interested in working for an organisation that is an Industry leader in Employee Health & Benefits?
Are you an experienced Client Advisor/Customer Service Agent looking for your next career challenge?
Do you enjoy building strong working relationships with your clients?
**The role: Health and Benefits Consulting Assistant**
Elect is a Health and Wealth benefits solution broker which is a small umbrella under the Mercer March and McLennan companies. Due to the large scale of the business we have a wealth of knowledge in the industry and can offer our clients bespoke and competitive rates so that they can offer their employees a comprehensive wellbeing package. The client market we work in is small to medium enterprises and currently have 3000 clients that we service throughout the year
We are a dynamic team that prides itself on adapting to change quickly to meet the busy demands of our business.
**What you can expect**:
- Assist the consulting team in gathering, organizing, entering and analysing data to be used for various client projects. Follows up with client or existing vendor regarding missing or inaccurate information.
- Contributes to the preparation of client presentations - create basic draft presentations to summarize client data obtained from vendors consultants; develops charts in Excel to summarize data for use in PowerPoint; draft presentation is reviewed by more senior team members before final presentation to the client.
**What's in it for you**:
- We offer competitive salaries and comprehensive benefits.
- 25 Days Annual Leave, with the option to buy or sell up to 5 days per year
- We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.
**We will rely on you to**:
- Monitor insurers performance on behalf of clients
- Communicate and negotiate with insurers
- Understand client needs and meet operational objectives
- E-filing and e-filing maintenance of relevant client documentation
- Ensure delivery to clients' requirements inline with Service Level Agreements (SLAs)
- Maintain and develop internal client relationships
- Completion and maintenance of HB Broker and use to plan, manage and monitor client activity within own portfolio
**What you need to have**:
- Previous and/or current experience working within a client facing role in the Banking, Financial Services, Insurance or Employee Benefits industry
- Strong communication skills both written and verbal
- Ability to multi-task and manage a number of different clients
- Experience of working within a target driven environment
**What makes you stand out**:
- Proven track record in building strong working relationships with your clients
- Health and protection experience
**About us**:
Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we’re redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.
Mercer’s more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.
Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.
Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.
