Senior Administrator

6 months ago


Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

The post holder will provide Senior Administrative support to a team of Administrators, Assistant Administrators and Apprentices across the Cambridgeshire area.

They will supervise a team of administrative staff including undertaking appraisals, supervision, training and development of Band 3 and Band 2 staff. They will work closely with the Admin Team Lead to support both the clinical Team Managers and Service Manager in the effective delivery of administrative support to the Cambridge Adult Locality Team.

To act as the Senior Administrator in a team that may include clinical / and non-clinical staff.

Provide administrative support to a range of staff.

Supervise a team of administrators and take operational responsibility for them and for the allocation of work.

This role covers the Cambridgeshire area and the successful applicant may need to drive to various locations in the County.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.

Supervise a team of administrative staff including undertaking appraisals, supervision, training and development of band 3 and band 2 staff.

Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes.

Day to day management and maintenance of staff rota.

Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.

Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives.

Create statistical reports using Power BI.

Deputise for the Line Manager when directed and required.

To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality.

Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary.



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