Senior IT Administrator

12 hours ago


Cambridge, Cambridgeshire, United Kingdom Costello Medical Full time
About the Role

We are seeking a highly motivated and proactive individual to join our Technical Operations team as a Senior IT Administrator. As a key member of our team, you will be responsible for delivering exceptional daily system administration and serving as a point of escalation within the team.

Key Responsibilities:

  • Delivering exceptional daily system administration and serving as a point of escalation within the team
  • Designing tailored solutions and IT-related communications that fit our unique requirements
  • Proactively proposing and implementing improvements to IT processes
  • Designing, delivering, and overseeing the business impact of a wide range of technical projects
  • Writing, updating, and maintaining IT documentation
  • Supporting the career development and growth of junior colleagues
  • Building and maintaining an effective supplier network
  • Acting as a conduit between the TechOps team and the wider company

Flexible Working Policy

We offer flexible working arrangements that allow our colleagues who have passed probation to work from home for up to half their time, measured across a 2-week rolling period.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. You will be encouraged to take your career in a direction that challenges you to meet your own goals.

Requirements

We are seeking a highly motivated and proactive individual with a strong sense for business impact and the ability to sign off on project work with minimal oversight.

  • 3 to 5 years of experience in an IT-related role, with at least 2 years in system administration specifically
  • An in-depth understanding of the Microsoft technology stack
  • A track record of independent working, self-motivation, and proactively seeking the support needed to succeed
  • Experience leading and overseeing IT-related projects
  • The ability to get the best of out of a team
  • A "can do" approach and the initiative, positivity, and creativity to continually improve processes
  • A results-driven mindset
  • Excellent organisational skills
  • Familiarity with industry-standard IT policies and processes
  • Experience developing clear technical and user-facing documentation
  • Excellent written and verbal communication

Desired Requirements

  • A degree-level or higher qualification in an IT-related discipline
  • Experience working with cloud storage solutions
  • Experience supporting with critical IT administration processes
  • Experience administering IT hardware

Benefits

We offer a range of benefits, including a discretionary profit share bonus, 25 days' annual leave, flexible benefits scheme, and comprehensive travel insurance.

Why Choose a Career in IT with Costello Medical?

We are a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We strongly recognise the importance of IT talent and believe we offer a unique opportunity for you to build a long-term career with us.

Recruitment Process

Our recruitment process includes a telephone interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time.



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