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Receptionist

3 months ago


Crawley, United Kingdom Crowne Plaza London Gatwick Airport Full time

**Job Ref**:CRI2583

**Branch**:Crowne Plaza London Gatwick Airport

**Location**:Crowne Plaza London Gatwick Airport, Crawley

**Salary/Benefits**:£12 per hour - plus upselling opportunities

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Early and Late shifts covering 7 days

**Hours per week**:up to 40

**Posted date**:09/05/2024

**Closing date**:11/06/2024

Here at Crowne Plaza London-Gatwick Airport we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

We’re looking for a friendly and passionate Receptionist to join our team. As a Receptionist, your role will be ensure a warm welcome to our guests, to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.

Your key duties as Receptionist will primarily include commincation with our guests, handling check-in and check-out services and assisting them with requests during their stay.

**The Person**

As well as having some previous experience in a similar role, we look for Receptionists to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you’ll have a good command of the English language and be very well presented.

What we offer you
- Fantastic room discount within The Crimson hotels and across the worldwide IHG brand of hotels, and 50% off food and beverage in our hotels
- Additional annual leave day for your birthday
- Access to Private Healthcare Plan (financial assistance towards the cost of healthcare)
- Complimentary refreshments and freshly cooked meals whilst on duty
- Free car parking on site
- Team recognition awards
- Pension scheme
- Employee introduction scheme
- Sales Champions bonus scheme
- My Crimson Rewards scheme (discount shopping and wellbeing), instant rewards and £200 employee of the month recognition
- Superb training appropriate to the role

Eligibility:
The Crowne Plaza London — Gatwick Airport is in a prime location for business or pleasure, a 3.5-mile drive from Gatwick Airport - offering on-site hotel parking - and within walking distance of Crawley town centre.
Comfortable, well-furnished and with a choice to upgrade to our luxurious Club Rooms, all rooms offer WiFi and all of the amenities to ensure a great stay. The impressive dining options include the Cube Restaurant with a varied menu offering dishes from across the globe and Bar92 where you can enjoy a light bite in a contemporary setting. The hotel also offers purpose-built, beautifully designed conference facilities to accommodate up to 280 people with a variety of suites making it the perfect venue for meeting and events of all types and sizes.