Aftermarket Product Specialist

2 months ago


Uttoxeter, United Kingdom JCB Service Full time

**An opportunity to join our team has arrived.**:
JCB is a truly world class, family-owned business. We are proud of our achievements and recognise that future growth and success is shaped by the ambition of the JCB team. If you are looking for a career with a business where people really count, look no further.

**What could you do with a globally recognised brand?**

JCB is a world-class, family-owned business. We are proud of our achievements and dedicated to looking after our people and customers. This specialist role will enable you to support in developing and implementing a clear and robust strategy to deliver growth of Tyres, Tracks & Wear Parts in key regions, helping JCB Service achieve its ambitious 5 Year Plan.

**About your role**

The Product Specialist will be responsible for supporting and implementing the initiatives planned for driving product sales performance, through analysing the market and defining customer requirements to set a roadmap that accelerates the growth of the product category. The Specialist will support the Product Managers to understand our performance and market positioning and develop & implement a clear plan to secure customer loyalty and increased sales volume.

You will work closely with our Regional Sales Teams to recommend and develop market-specific offerings. An understanding of the full lifecycle of the product will enable you to lead and support a cross functional team on a path to success. This is one of the biggest aftersales opportunities we have today, can you be our team member?

**About you**
- Passion for machinery/vehicle servicing with core technical and commercial understanding of Tyres, Tracks & Wear Parts.
- Enthusiasm for customer visits and understand market function with aspiration to become an industry expert.
- A growth mindset with a drive to succeed.
- Analytical in your approach to identify the right market opportunities to explore and have a depth of experience in developing and delivering sales growth strategies.
- Good levels of interpersonal confidence and self-awareness
- A track record with experience in parts sales, leading change and developing product strategies that drive sales growth, customer loyalty and profit in global markets.
- Driven by achieving challenging goals and in working in cross departmental teams and gain buy-in from stakeholders for your strategy, including: the wider business team, our supply chain partners, dealers and customers.
- A company ambassador with commercial experience, including the ability to construct, analyse and present business cases.

**Rewards and Benefits**

Our achievements - now and in the future - are down to our 12,000-strong worldwide workforce. To say thank you, we give everyone here career development and the chance to progress. We also pay great attention to employees’ health and welfare. You can expect medical insurance and dental care schemes, plus access to our healthy living centre. Naturally, this comes with a competitive salary, company pension and 33 days’ annual leave.

**JCB: Building a Brighter Future


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