Service Coordinator
7 months ago
We are looking for experienced call handlers and organised call centre coordinators to join our newly formed team of Service Coordinators at Konica Minolta.
In this role you will be responsible for assisting in coordinating our service support teams workloads, ensuring that our customers maintenance and repairs are met with great customer service and a timely response
To be successful in this position you'll have:
- Good geographical knowledge of the UK, experience of planning for nationwide field-based teams ideal.
- Strong customer service skills
- Excellent organisational skills and a pro-active mind-set
- Self-motivation, ability to work well as a small team
- Able to multi-task and work to agreed deadlines
- Excellent timekeeper and reliable
- Ability to plan and organise workloads effectively
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to Commute:
- Basildon (required)
Work Location: Remote
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