Quality Control

7 months ago


Gatwick Airport, United Kingdom Saneux EU Limited Full time

**About us**

We're a leading company in bathroom manufacture, creating spaces dedicated to luxury and relaxation. Over a period of twenty years we have been bringing to the market distinctive products which, when combined together, create retreats that enhance the whole bathroom experience.

Overview:
**Duties**:

- **Technical Expertise**: Provide expert knowledge on bathroom products, installations, and maintenance to internal and external customers.
- **Customer Support**: Offer timely and effective support for customer inquiries and technical issues through various communication channels.
- **Quality Control**: Manage and oversee the quality control processes, ensuring all products meet industry standards and customer expectations.
- **Collaboration**: Work closely with Product Development, Purchasing, and other departments to ensure cohesive support and product knowledge dissemination.
- **Proactive Problem Solving**: Identify potential issues before they arise and develop solutions to mitigate them, ensuring a smooth customer experience.
- **Training and Guidance**: Conduct training sessions and provide guidance to staff and customers on product use and troubleshooting.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.
- The chance to work with a leading company in the bathroom industry.

Join our team and become a part of a company dedicated to providing top-quality products and exceptional customer service in the bathroom industry.

**Benefits**:

- Employee discount
- Free parking
- Profit sharing
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Gatwick: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have any Plumbing or working in a bathroom manufacturer Technical Support Experience

**Experience**:

- Technical support: 3 years (required)

Work Location: In person



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