Admin Assistant

2 weeks ago


Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Administration Assistant B2

If you are friendly, well organized and enjoy working with the public this could be the job for you.

We are looking for a self-motivated individual to support our Admin Transplant Team based at the Leicester General.

Minimum requirements are a good general education, 6 months clerical experience and keyboard skills. Previous NHS experience and knowledge of HISS would be useful but not essential.

For further information or an informal chat please contact Tracey Goddard Admin manager, Leicester General Hospital on 258 4196.

KEY RESULT AREAS
- To provide support to the medical secretaries, Clinic coordinators & administrative team, and management team from a clerical perspective as and when required.
- To facilitate the smooth running of all administrative and clerical processes and procedures associated with the running of the area in which the member of staff has been placed.
- Help maintain an effective filing system and maintenance of records
- Assist with data processing
- To handle office telephone calls in a courteous, professional manner, paying particular attention to the needs of each individual patient and caller.
- To take these messages and relay these accurately and promptly
- To perform clerical/administrative duties of photocopying, laminating, faxing, shredding, opening of incoming mail ensuring confidentiality at all times
- Distribute documents in a timely manner
- To accurately copy type and/or word process documents as required
- Maintain and update diaries where necessary.
- Provision of information (non-clinical)

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)

The detailed job description and main responsibilities are included as an attachment to this advert.

KEY WORKING RELATIONSHIPS
- Consultant medical staff
- Registrars and junior medical team
- Patients, relatives and carers
- Hospital Coding Team
- Third Party suppliers
- Complaints team
- Outpatient/Nursing teams
- Patient Pathway & Clinic Co-Ordinator's
- Nurses
- GPs/Peripheral Hospitals
- Management Team
- Medical Records Team
- External agencies e.g. Dictate IT and Private Patient Advisors


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