Bank Officer/Admin

2 weeks ago


Leicester, United Kingdom Goodman Masson Full time

Bank Officer/Admin
Permanent
This bank is a UK incorporated commercial bank offering a range of financial services to its customers. They are the leading public sector bank in India having more than 180 million customers and a network of over 10,000 branches.
To work as the primary point of contact for all account-related inquiries, both in person and over the phone.
* Conduct thorough reviews of accounts, particularly those categorized as medium or high risk.
* Provide exceptional customer service by addressing inquiries and offering counter services.
* Perform due diligence on walk-in customers seeking to open accounts or execute remittances.
* Manage the scanning, stitching, and maintenance of vouchers and registers for the branch.
* Facilitate the account opening process for individuals, NRE, NRO, and FCNR accounts.
* Conduct credit checks for new account applications and ensure accurate filing of accountrelated documents.
* Handle monthly expenses payments, cash management, and posting of vouchers in financial systems.
* Manage POS receipts, reconcile them in financial systems, and maintain Excel sheets for reconciliation.
* Scan documents through DMS portal and ensure timely dispatch to the back office.
* Maintain adequate inventory of account opening forms and other necessary documents.
* Assist in marketing deposit and loan products offered by the bank.
* Previous experience in banking or financial services industry highly desirable.
* Strong communication skills and ability to provide excellent customer service.
* Proficiency in MS Office Suite and familiarity with banking software.
* Knowledge of regulatory requirements and compliance standards.
*


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