Project Support Officer Riparian Drainage

5 months ago

Worthing, United Kingdom WSCC Full time

**About The Job** Salary**: £30,296 to £33,024 per annum.

**Location**: Your office base will be Worthing and a typical week will combine homeworking with attendance at the office or site visits. This is led by the needs of the service.

**Contract**: Permanent.

**Working pattern**: Full-time, 37 hours per week. Flexible working options available, to be agreed with your line manager.

**Employer Pension Contribution**: 20.70% this alters per annum on 01.04.

**Annual leave**: 27 days holiday + Bank holidays = **35 days**.

As a Project Support Officer, you will help ensure that landowners fulfil their riparian responsibilities for drainage. Your role will support teams to investigate riparian drainage issues that have an impact on the function of the highway.

You will communicate with landowners and District and Borough Councils to ensure that riparian responsibilities are being met. You will liaise with Area Teams to understand issues and needs, producing information that assists the resolution of drainage issues.

You will produce and maintain records of ongoing incidents, creating reports at regular intervals to ensure teams are kept up to date with progress.

You will work with colleagues to plan and organise works as part of any formal enforcement action the council might need to take. This will involve producing reports and plans to guide works required.

You will utilise excellent customer service skills, whether face to face, on the phone or written. You will build solid working relationships with wider teams and partner agencies.

**What we need from you**:

- Excellent communication skills including the ability create effective working regulations.
- Ability to interpret complex information to produce a high-quality document.
- Ability to remain calm under pressure.
- Clear and decisive thinking skills, able to make accurate and timely decisions.
- HNC in Civil Engineering, or an equivalent qualification, or equivalent experience.
- Extensive evidence of delivering an effective, efficient professional service to a range of customers.
- Significant experience of working in a highway, transport or planning discipline.
- Sound and accurate IT knowledge.

**What we offer you in return**:
We care hugely about wellbeing, allowing time for a good laugh, and developing our team to be the best they can be. Alongside this, we also offer the below benefits:

- A competitive salary.
- **27 **days annual leave + bank holidays.
- A generous pension scheme, 20.70% employer contribution, this is updated every 01.04.
- A strong supportive management team who champions continual professional development.
- Access to an online learning portal with a variety of different modules.
- A range of discounts including Argos, Samsung, Asos, B&Q and more.
- Free access to employee assistant programmes.
- Gym membership discount.
- A range of commuting and business travel discount and initiatives.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

**To Apply**:
You will be required to travel around the county independently to undertake site visits and attend meetings. There is a regular and intrinsic requirement to communicate in English with members of the public.

Job Reference: EIE01224

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